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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at GE Healthcare. As a key member of our post sales support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide timely and professional support to customers, addressing their inquiries and resolving issues in a courteous and efficient manner.
- Collaborate with internal stakeholders to resolve customer complaints and concerns, ensuring a high level of customer satisfaction.
- Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
- Work closely with cross-functional teams to ensure seamless communication and coordination, driving business growth and customer loyalty.
- Stay up-to-date with product knowledge and industry trends, providing expert advice to customers and internal stakeholders.
- Proven experience in customer-facing roles, with a strong track record of delivering exceptional service and building customer relationships.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in Norwegian and English, with a strong understanding of Swedish and Danish.
As a Customer Service Representative at GE Healthcare, you will have the opportunity to work with a global leader in medical technology and digital solutions. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional customer service.
