Senior Business Analyst CRM

4 days ago


Oslo, Oslo County, Norway HCLTech Full time

We are seeking a seasoned Senior Business Analyst to join our Microsoft Business Applications Practice in Norway.

In this role, you will work closely with customers to understand their business needs and develop tailored solutions using Microsoft Dynamics 365. You will be responsible for analyzing business processes, identifying areas for improvement, and designing optimized workflows.

The successful candidate will have strong analytical skills, the ability to communicate complex ideas simply, and a deep understanding of Microsoft Dynamics 365 capabilities.

Main Responsibilities:
  • Analyze business processes and identify areas for improvement
  • Design optimized workflows using Microsoft Dynamics 365
  • Develop and maintain detailed documentation of business processes
Requirements:
  • Masters or Bachelor's Degree in a related field or equivalent experience
  • Strong understanding of Microsoft Dynamics 365 capabilities
  • Excellent analytical and communication skills


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