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UX Researcher

2 months ago

Oslo, Oslo County, Norway Circle K Full time

Job Description

Circle K eMobility Product Design is looking for a UX Researcher to help create the future of our electric vehicle products and services. The UX Researcher will be responsible for researching, designing, innovating, and prototyping new user experiences that pave the way for the future within Circle K.

You will collaborate with various internal stakeholders and be a key contributor and originator in your own right. Deliverables include transcripts, prototype testing recordings, research presentations, and follow-up for proper implementation.

Candidates should possess great research skills, creative problem-solving, a great sense of aesthetics, as well as user-centered design principles. Your work will help Circle K (and the world) transition to sustainable energy.


Key responsibilities:

  • Help research and define target customers
  • Conceive of and contribute to UX design from problem discovery
  • Facilitate user-journey mapping workshops based on solving user problems
  • Facilitate ideation workshops based on your findings and assist with the validation of prototypes
  • Develop creative and innovative design solutions for desktop and mobile
  • Iterate and improve those experiences as needed. Influence team roadmaps to include experience improvements
  • Build relationships and trust with stakeholders, peers and working groups, globally.

You have:

  • Higher education in one of the following: Design, Interaction Design, UI/UX Design, Psychology, Service Design, or a design research portfolio that shows relevant experience
  • A portfolio showcasing design research and storytelling
  • Must be skilled in Figma prototyping or willing to rapidly transition
  • Experience using design research methods to discover problems and opportunities a must
  • Experience with synthesizing large volumes of user interviews a plus
  • Experience with facilitation and collaborative problem-solving techniques to drive team alignment a must
  • Ability to help define a user experience vision and help inspire others to execute against that vision
  • Excellent written and verbal communication skills in English and Norwegian a must
  • Self-motivated, able to work independently but also collaborative with other stakeholders
  • Experience with driving an electric vehicle in Norway a plus

We offer:

  • An opportunity to work with an excellent design team composed of service, user experience, and user interface designers pushing to discover and solve real user problems
  • Work with the latest tools – we collaborate using Slack, Teams, Figma, FigJam and Dovetail
  • The chance of being a valuable member of the team that will transform a global fuel retailer to a renewable future
  • The benefits of working in a scale-up organization in a big global company
  • Great pension and insurance schemes
  • 5 extra vacation days
  • Fresh and centrally located offices with excellent lunch
  • A very competitive compensation package tailored to you based on your experience and track record (we encourage Mid-level and Senior UX Research professionals to apply)

About us

Circle K is one of the world's leading convenience and fuel retail businesses and has approximately 12,000 sites across its network in North America (U.S. and Canada), Europe (Norway, Sweden, Denmark, Ireland, Poland and the Baltics), Asia and the Middle East. We are a family of nearly 100,000 merchants making it easy for our customers around the world. We aspire to become the world's preferred destination for convenience and fuel. Our stores are known for offering a wide variety of quality products and services in a fast, friendly and clean environment.

Location

Norway, Oslo


Interested?

We encourage you to apply by June 20th 2024. Applications will be assessed continuously, and interviews and hire may happen before the deadline for applications is reached.

Contact person: Svenn-Petter Mæhle, Senior Product Design Manager

Phone number:


We know great companies are built from within, by great people like you. Come grow with us

We are looking forward to your application