
SRE (Application Support + Dev-Ops Automation)
3 days ago
Who are we FulcrumDigital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
The Role
- Plan, manage, and oversee all aspects of a Production Environment.
- Define strategies for Application Performance Monitoring and Optimization in the Production environment.
- Respond to incidents and improvise the platform based on feedback, measuring the reduction of incidents over time.
- Support deployment of code into multiple lower environments, emphasizing automating processes as soon as possible.
- Design, develop, and standardize monitoring and alerting mechanisms for the supported applications.
- Take a holistic approach to problem-solving during a production event by connecting the dots across the technology stack to optimize mean time to recover.
- Engage in and improve the whole lifecycle of services—from inception and design to deployment, operation, and refinement.
- Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, leading in DevOps automation and best practices.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolving systems, pushing for changes that improve reliability and velocity.
- Work with a global team spread across tech hubs in multiple geographies and time zones.
- Share knowledge and explain processes and procedures to others.
- Mentor junior resources.
- Able to perform on-call duties on a rotational basis.
- Occasional off-hours work required.
- Candidate should have an inclination for training and should be a good trainer, ready to mentor others.
Skills –
Must Have
- Preference to Norwegian Citizens.
- Shell Scripting.
- ITIL / ITSM.
- SQL - Basic / Good to have.
- Application Troubleshooting.
- Any Monitoring tool (Preferred Splunk/Dynatrace).
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Oslo, Oslo County, Norway Fulcrum Digital Full timeSRE (Application Support + Dev-Ops Automation)Who are we FulcrumDigital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher...
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