Consultant MIse en Place

3 days ago

Oslo, Oslo County, Norway ADP Full time

Global WFM Time Implementation Consultant

Mission :

  • Implement the client's solution using ADP's Implementation Methodology and the ADP Workforce Manager product.
  • Perform workshops to gather information on the client's product and integration requirements.
  • Unit test the system to ensure solution is delivered to client with high levels of quality.
  • Provide guidance to the client in preparing testing activities (test scripts, scenarios) to adequately test the solution as well as its integration with HR/Payroll and other 3rd party systems when applicable.

Roles et responsabilities :

Integration & Testing:

  • Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation and troubleshooting.
  • Support training delivery, update training manuals, prepare training systems, and conduct training sessions as required.
  • Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
  • Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation.
  • Ensure timely handover to client services following ADP handover methodology.

Project Planning / Management Activities:

  • Minimize ADP's exposure to risk while focusing on appropriate application of the ADP Workforce Manager product to maximize value to the client.
  • Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Act as a mentor and support fellow team members in developing their skills.
  • Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/problems that may occur.
  • Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
  • Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, including informal on-the-job training and facilitating formal training courses.
  • Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology.
  • Knowledge of support methodologies including usage of an Issue tracking process.
  • Liaise with internal groups including TSG, Hosting, Client Services, Project Management and Product Management to ensure that clients receive the highest levels of service.

Other:

  • Perform other related duties as assigned.

Skills & Abilities:

  • Professional manner and presentation with the ability to manage and satisfy customer expectations.
  • Teamwork: work collaboratively with others to achieve group goals and business results.
  • Excellent written and verbal communication skills.
  • Analytical thinking and problem-solving skills.
  • Experience working on a global/international team and across various cultures.
  • Consulting skills to understand business requirements and ensure consistency to ADP template.
  • Knowledge and application of key methodologies employed by the Implementation team.
  • Ability to prioritize tasks and manage time effectively across various projects.
  • Strong knowledge of one or more Time Management product configuration and design.
  • Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project, and Visio for documentation and training.
  • Client focused, demonstrating concern for meeting and exceeding client needs.
  • Good business process knowledge of eTIME and Global Time Product modules being implemented.

Requirements:

  • Education & Certification Requirements:
  • Bachelor's Degree.
  • Must have configuration knowledge/consulting skills for at least one time management product/project.
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