Key Account Manager

3 days ago

Oslo, Oslo County, Norway Wolt Full time

As a Key Account Manager, you will be responsible for a portfolio of around 200 local hero restaurant partners. We're looking for someone who has a true passion for establishing strong win-win relationships and improving key performance metrics to create results for the restaurants, the users, and ultimately for Wolt. Your focus will be on making sure your partners thrive on our platform by spotting growth opportunities while providing the tools and support they need to grow.

As our new colleague, your primary focus will be:

  1. Collaborating to build strong and meaningful relationships with restaurant partners within Norway.
  2. Leading strategic renegotiations of commercial terms with restaurant partners, introducing cutting-edge Wolt products and services to expand partner offerings and increase their revenue (i.e. Wolt+ and Wolt Drive).
  3. Assisting restaurant partners in achieving their goals by providing consultation on improvements, quality checks, and creative strategies. Regularly assessing partner performance, prioritizing actions to maximize impact, and developing their business with the latest trends and strategies using Looker as our BI tool.
  4. Getting feedback from our partners and translating it into improvement opportunities for Product, Marketing, and Operations teams.
  5. Driving revenue growth, utilizing a data-driven approach to propel revenue growth for your restaurant partners and Wolt.
  6. Relevant Experience: Proven success in Account Management roles, with a strong commercial mindset driving growth and profitability.
  7. Interpersonal Skills: Demonstrate exceptional communication and relationship-building abilities, with a proven track record of adapting dialogue and negotiations to suit diverse audiences, including restaurant owners and chefs.
  8. Business Acumen: Display a strong creative and tactical mindset. You have previously identified growth opportunities and driven business objectives forward through innovation and operational improvements.
  9. Analytical Proficiency: Ability to analyze performance metrics and business data effectively to inform decisions and improve partner relations and business outcomes.
  10. Structured Communication & Storytelling: Ability to convey ideas clearly, from concept to polished presentations, using data visualization to support decision-making.
  11. Attention to Detail and Service Orientation: Exhibit attention to detail with a commitment to delivering superior customer service.
  12. Initiative and Ownership: Candidates must show a high degree of initiative and the ability to operate autonomously, pushing projects beyond the initial scope without prompt.
  13. Technical Skills: Familiarity with CRM systems and knowledge of analytical dashboards - for example, Looker or Power BI, preferred.

What we offer:

  1. A fast-growing tech company with many career opportunities.
  2. International and dynamic team with flat hierarchies in a start-up atmosphere.
  3. Employee discount on Wolt orders, free drinks, coffee, and fruits in the office.
  4. Regular team events.
  5. Lots of learning and growth in a globally scaling tech company.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page

If you have any further questions about the position, you can turn to: Jelena Lacmanovic, Talent Acquisition Partner - jelena.lacmanovic@external.wolt.com

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.

In 2015 we started with delivery of restaurant food. Now we're building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the 'everything' part.

At Wolt, you'll learn more, build more, and ship more than in most other companies.

You'll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth, and super-smart people.

"There are huge opportunities to build a career in Sales at Wolt, and here it doesn't take ages to get promoted and gain new responsibilities if you do a great job in your role. It's motivating and engaging.

#J-18808-Ljbffr

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