H5P Community Manager

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes They are excited to read more about what amazing things you could add to D2L.

In July 2024, D2L Acquired H5P to reinforce its dedication to providing powerful learning experiences to transform learning around the world.

Would you like to join us in creating the future of interactive content?

H5P empowers educators worldwide by making it easier to create engaging, interactive e-learning content. The open-source software, H5P, has become one of the most widely used ed-tech solutions globally. The founders of H5P are on a mission of building the most significant ecosystem for interactive content in the world—and we want you to help lead the way.

Are you passionate about open-source communities and eager to shape the future of interactive education? If so, H5P Group are looking for a Community Manager with experience contributing to and fostering open-source projects to nurture and grow our vibrant H5P community. As a Community Manager, you will be a pivotal figure in ensuring the success and sustainability of our H5P project by engaging, supporting, and empowering our user base, contributors, and stakeholders.

We are seeking a dedicated and enthusiastic Community Manager to join our team, responsible for nurturing and growing our H5P.org community.

Key Responsibilities:

1. Community Engagement:

• Be the advocate and spokesperson for the H5P project, promoting its benefits and values within the community.
• Act as the primary point of contact for community members, addressing their inquiries, feedback and concerns.
• Establish partnerships and collaborations with educational institutions and other relevant organizations.
• Organize and host community events, webinars, and conferences to facilitate interaction and knowledge sharing.
• Foster a vibrant and inclusive online and offline community environment.
• Participate in the H5P management team to represent the community's interests, ensuring their voices are heard and that key management decisions are effectively communicated back to the community.

• Develop and curate engaging content, such as blog posts, tutorials, and documentation, to facilitate user onboarding and knowledge sharing.
• Maintain an up-to-date knowledge base to empower users to find solutions independently.

• Design and execute strategies to attract new contributors, users, and collaborators from the open-source world.
• Continuously refine processes to make joining and contributing to H5P as seamless as possible.

• Gather and analyze user feedback to inform product development and improvement.
• Use feedback to continuously improve the experience for community members.

• Monitor and report on community engagement metrics, growth, and user satisfaction.
• Use data insights to adapt and refine community strategies for long-term success.

What You'll Bring to the Role:

• A deep understanding of open-source communities, including contributing to or managing such projects.
• Proven experience fostering and growing online communities, especially within the open-source space.
• Exceptional communication skills, both written and verbal, with fluency in English.
• Experience organizing events like webinars, hackathons, or conferences.
• Strong problem-solving skills, particularly in user-facing roles or technical support.
• A strategic mindset for community engagement, supported by an ability to analyze data and adapt accordingly.
• Ability to work independently, manage multiple tasks, and adapt to a fast-paced environment.
• A passion for education, technology, and open-source collaboration.
• Bachelor's degree in Computer Science or a related field.

The Community Manager position can be done remotely from your home office located within the UK or the Netherlands, or onsite at one of our office locations in London, Oslo, Bergen or Tromsø. Some traveling will be expected.

What it's like working at H5P Group and some benefits that you might find attractive:

• A creative, inclusive workplace where your ideas and contributions matter.
• A chance to work on a product used by millions worldwide.
• Flexible working hours with core time from 09:00–15:00.
• Opportunities for growth, including access to training platforms and annual training days.
• Paid time to volunteer—two days per year to give back to causes you care about.
• Contribute to shaping the future of interactive e-learning while supporting open-source innovation.

Don't meet every single requirement? We strongly encourage you to still apply At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L :

• Impactful work transforming the way the world learns
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at careers@d2l.com and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially. D2L maintains a drug-free workplace.

Schedule: Full-time

Location: London, UK, Oslo, Bergen or Tromsø, Norway, Remote - The Netherlands, Remote - UK