
ServiceNow IT Service Management Professional
3 days ago
A career opportunity has arisen for an experienced ServiceNow IT Service Management Professional to join our client's team in Norway. As a key member of our delivery team, you will be responsible for designing, delivering, and implementing ServiceNow Customer Service Management (CSM) solutions.
About Us:- We are a dynamic work environment that thrives on collaboration and innovation.
- We believe in providing our employees with opportunities for growth and development.
- We offer a competitive compensation package, including performance-based bonuses and a pension scheme.
- Consult, design, and deliver ServiceNow CSM solutions from initial requirements gathering to final implementation.
- Conduct workshops to map business needs and translate them into technical solutions.
- Design, configure, and implement CSM, ITSM, Employee Center, and ITOM following best practices.
- Work closely with customers to ensure solutions align with business needs and ServiceNow capabilities.
- Strong experience with ServiceNow, particularly Customer Service Management (CSM).
- Relevant certifications, such as Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Application Specialist – Employee Service Center (CAS-ESC), and Certified Application Specialist – IT Operations Management (CAS-ITOM).
- Experience working in Agile/Scrum environments.
- Proven ability to configure and implement multiple ServiceNow solutions.
- Deep understanding of ServiceNow architecture and system development.
- Fluent in Norwegian and English, both written and spoken.
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Digital Service Management Professional
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Oslo, Oslo County, Norway Statkraft group. Full timeAbout StatkraftStatkraft has been making clean energy possible for over a century. That's what we offer. We're dedicated to providing our customers and users with personalized and seamless experiences, optimizing our operations, streamlining our internal processes, and driving growth and profitability in compliance with country-specific laws and...