Product Manager ServiceNow

2 days ago

Oslo, Oslo County, Norway Statkraft group. Full time

Statkraft has been making clean energy possible for over a century. That's what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. Because in the fight against climate change, we don't see renewable energy as part of the solution – we believe it must be the solution. With us, you'll shape a career that is truly forward-facing with many amazing opportunities and offerings to match.

But there's more work to be done – that's why we need you to join us.

Job Description

ServiceNow is one of our strategic platforms in Statkraft. Our goal is to enable digital transformation within our organization, which will allow us to provide our customers and users with personalized and seamless experiences, optimize our operations, streamline our internal processes, and ultimately drive growth and profitability, in compliance with country specific laws and regulations.

The core platform team is responsible for the day-to-day development, management, maintenance, and operations of the ServiceNow platform. This team provides overall strategic direction, ongoing administration, and extends ServiceNow as a strategic platform across the business.

The ServiceNow department currently counts 30 employees and is organized as a product-oriented team. We are now strengthening the team with a full time Product Manager for the HR area. As a Product Manager, you will be responsible for the development and delivery of all agreed capabilities and related processes towards the relevant customers.

Your responsibilities will include:

  • Be a liaison between your customers and the product and platform team
  • Act as primary point of contact for the relevant customers and stakeholders
  • Own the customer relationship to identify, prioritize, model, and document business processes and requirements
  • Ensure requirements are understood, developed, tested, and delivered according to specification - Support the testing effort
  • Train and manage resources within the product team
  • Work with stakeholders to drive improvements, innovation, and adoption
  • Work closely with the rest of the ServiceNow team to plan, estimate, manage, and deliver releases

There is a great flexibility in the role, which may be adjusted according to your profile, skills, and experiences. The role reports to the Head of ESM & ServiceNow.

Qualifications

We consistently look for people who are:

  • Passionate about what they do
  • A continual learner (forever inquisitive for self-improvement)
  • Self-motivated, creative, structured, and disciplined
  • Positive and a great team member
  • Able to work with all levels of seniority across IT and the wider business

Your profile:

  • Solid experience with ServiceNow - minimum 4 years
  • Experience with understanding/supporting business processes, and managing both business and technical requirements
  • Experience with managing stakeholders on different hierarchical levels
  • Experience from ServiceNow HR Service Delivery will be considered a plus
  • Experience from Agile way of work will be considered a plus
  • Higher relevant education at a university level
  • Good communicator, verbally and written, in Norwegian and English
Additional Information

What we offer

  • Unlimited learning opportunities at various levels of the organization
  • The chance to grow your career alongside a truly global network of experts, leaders, specialists, and graduates from different countries and backgrounds
  • The opportunity to work somewhere with pride, and be able to honestly say "My work is contributing to saving the planet"
  • A work culture that puts emphasis on the individual, offering flexible working solutions, and work-life balance principles
  • Statkraft offers competitive terms of employment and benefit schemes, and we're a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not chance

Statkraft manages critical infrastructure and services in several countries. The applicant must be eligible for security clearance and authorization.

Statkraft's vision is to renew the way the world is powered. To navigate the complex journey ahead, we need every voice at the table. We therefore work actively to be a diverse and inclusive workplace and welcome all applicants regardless of background, gender, age, sexual orientation, religious belief, ethnicity, nationality or disability.

Location: The position will be located at our head office in Lilleaker, Oslo, Norway.

Contact: For further information please contact Simen Johnsen, Head of ServiceNow, email: simen.johnsen@statkraft.com.

#J-18808-Ljbffr

  • ServiceNow Product Owner

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    Foster Innovation and Growth in Our ServiceNow PlatformWe are dedicated to creating a better future for our customers and the planet. Our ServiceNow platform is a strategic enabler of this vision, providing personalized and seamless experiences, optimized operations, and streamlined internal processes.We are looking for a seasoned Product Manager to join our...

  • Head of ServiceNow Platform

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    Pursue a Rewarding Career in Our ServiceNow TeamWe are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute their best. Our ServiceNow platform is a strategic enabler of this vision, providing personalized and seamless experiences, optimized operations, and streamlined internal processes.We are...

  • Senior Business Analyst for ServiceNow

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    Join Our ServiceNow Team and Drive Business SuccessWe are seeking a talented Product Manager to join our ServiceNow platform team. As a Product Manager, you will play a crucial role in developing and delivering all agreed capabilities and related processes towards our relevant customers.You will be responsible for:Key Responsibilities:Being a liaison between...

  • ServiceNow IT Service Management Professional

    3 days ago

    Oslo, Oslo County, Norway Darwin Recruitment Full time

    A career opportunity has arisen for an experienced ServiceNow IT Service Management Professional to join our client's team in Norway. As a key member of our delivery team, you will be responsible for designing, delivering, and implementing ServiceNow Customer Service Management (CSM) solutions.About Us:We are a dynamic work environment that thrives on...

  • ServiceNow Solution Architect Lead

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    About UsAt Statkraft, we believe in empowering our employees to shape a career that is truly forward-facing with many amazing opportunities and offerings to match. We're committed to making a difference in the fight against climate change.We are seeking an experienced ServiceNow Solution Architect to join our team at Statkraft. As a key member of our...

  • Solution Architect ServiceNow

    2 days ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    Statkraft has been making clean energy possible for over a century. That's what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. Because in the fight against climate change, we don't see renewable energy as part of the solution – we believe it must be the solution. With us, you'll shape a career that is truly...

  • Business Development Executive

    3 days ago

    Oslo, Oslo County, Norway Servicenow Full time

    Job DescriptionThe New Logo Account Executive is a pivotal role to ensure ServiceNow's continued growth. This position plays a critical part in our go-to-market strategy, utilizing a targeted set of prospective accounts to close initial opportunities and convert prospects to customers who will grow with us for years to come.This role requires a self-starter...

  • ServiceNow CSM Implementation Specialist

    3 days ago

    Oslo, Oslo County, Norway Darwin Recruitment Full time

    Our client, a fast-growing ServiceNow Full Lifecycle Partner, is seeking an experienced ServiceNow CSM Solution Consultant to join its team in Norway. This role is ideal for a seasoned consultant who can bridge the gap between business needs and technology, guiding customers through their ServiceNow journey.About the Role:We are looking for a skilled...

  • ServiceNow Solution Architect Consultant

    3 days ago

    Oslo, Oslo County, Norway Darwin Recruitment Full time

    Are you a seasoned ServiceNow Solution Architect Consultant looking for a new challenge? Our client, a fast-growing ServiceNow Full Lifecycle Partner, is seeking an experienced consultant to join its team in Norway.About the Role:We are looking for a skilled consultant to design, deliver, and implement ServiceNow Customer Service Management (CSM) solutions...

  • ServiceNow Customer Service Expert

    3 days ago

    Oslo, Oslo County, Norway Darwin Recruitment Full time

    A rapidly growing ServiceNow partner is seeking a highly skilled ServiceNow Customer Service Expert to join its team in Norway. As a key member of our delivery team, you will be responsible for designing, delivering, and implementing ServiceNow Customer Service Management (CSM) solutions.About Us:We are a modern, flexible workplace that encourages creativity...

  • ServiceNow Transformation Leader

    7 days ago

    Oslo, Oslo County, Norway Cognizant Full time

    About the Role:Cognizant is seeking a seasoned ServiceNow professional to lead transformation activities on the platform from an architecture and solutioning perspective. This includes delivering large-scale ITSM and ITOM implementations, managing instances with multi-vendor operating models, and guiding customers on new modules and features.The ideal...

  • Platform Architect ServiceNow

    2 days ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    Statkraft has been making clean energy possible for over a century. That's what we offer: 125 years of unrivalled expertise in supplying the world with what it needs most. Because in the fight against climate change, we don't see renewable energy as part of the solution – we believe it must be the solution. With us, you'll shape a career that is truly...

  • New Logo Account Executive

    4 days ago

    Oslo, Oslo County, Norway Servicenow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow CSM Solution Consultant

    4 days ago

    Oslo, Oslo County, Norway Darwin Recruitment Full time

    ServiceNow CSM Solution Consultant – NorwayA rapidly growing ServiceNow Full Lifecycle Partner is expanding across Europe and the US and is looking for ServiceNow CSM Solution Consultants to join its team in Norway. This role is ideal for an experienced CSM Consultant who can bridge the gap between business needs and technology, guiding customers through...

  • ServiceNow Platform Architect

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    At the forefront of digital transformation, we seek a seasoned ServiceNow expert to spearhead our platform architecture.As a trusted advisor, you will drive strategic alignment, foster collaborative relationships, and ensure seamless integration across our organization.Your mission: to empower business growth through intelligent, scalable, and secure...

  • IT Service Management Consultant

    3 days ago

    Oslo, Oslo County, Norway Servicenow Full time

    Role RequirementsTo succeed in this role, you will need:Essential Skills and Qualifications:Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management, and/or Management ConsultingDemonstrated ability to generate new business at new accountsStrong sales strategy skills and...

  • Cloud Technology Consultant

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    About StatkraftWe empower our employees to shape a career that is truly forward-facing with many amazing opportunities and offerings to match. At Statkraft, we strive to be a diverse and inclusive workplace, welcoming applicants from all backgrounds.We are seeking an experienced ServiceNow Solution Architect to join our team at Statkraft. As a key member of...

  • Digital Transformation Expert

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    About StatkraftStatkraft is a leading player in the renewable energy industry, with over 125 years of experience in providing clean energy solutions. Our mission is to make a significant impact on the fight against climate change by transitioning to renewable energy sources.We are seeking an experienced ServiceNow Solution Architect to join our team at...

  • IT Strategy and Architecture Professional

    1 day ago

    Oslo, Oslo County, Norway Statkraft group. Full time

    About StatkraftStatkraft has been making clean energy possible for over a century. That's what we offer. We're dedicated to providing our customers and users with personalized and seamless experiences, optimizing our operations, streamlining our internal processes, and driving growth and profitability in compliance with country-specific laws and...

  • Product Manager

    3 days ago

    Oslo, Oslo County, Norway Mediqnorge Full time

    Join to apply for the Product Manager role at Mediq Norge ASWe are seeking a highly motivated and driven Product Manager to join our team. This is your opportunity to work for a leading company where you enable sustainable healthcare and make a difference to society every day.As a Product Manager, you set the assortment priorities for your team, and you...