Technical Support Specialist

4 days ago

Oslo, Oslo County, Norway Roche Full time
About the Role

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Roche Diagnostics Norway AS. As a key member of our service team, you will be responsible for providing technical support and maintenance for advanced diagnostic laboratory systems at customer sites across Norway.

Key Responsibilities:
  • Technical Service and Maintenance: Install, service, maintain, and troubleshoot diagnostic laboratory systems to ensure optimal performance and minimize downtime.
  • Customer Engagement: Engage with customers to understand their needs and provide exceptional service, ensuring a high level of customer satisfaction.
  • Training and Development: Conduct training sessions to ensure customers are knowledgeable in utilizing our systems, promoting efficient and effective use.
  • Staying Up-to-Date: Stay current with the latest advancements in your field, applying new knowledge and skills to improve service delivery.
  • Collaboration and Communication: Work collaboratively with cross-functional teams internally to deliver comprehensive solutions, and communicate effectively with customers and colleagues.
  • Relationship Building: Foster strong relationships with our international divisions to drive success and promote a culture of collaboration and mutual support.
Qualifications:
  • Education: A degree in medical technology, electronics, automation technology, or a related field.
  • Experience: Preferably, experience within a laboratory environment, medical technical department, or a related field, with a strong understanding of diagnostic laboratory systems.
  • Skills: Proficiency in installing, servicing, and maintaining technological systems, with strong IT skills to effectively navigate our systems.
  • Language: Excellent written and verbal communication skills in both Norwegian and English, with the ability to communicate complex technical information effectively.
  • Teamwork: A team player who thrives in collaborative environments, with a strong ability to work independently and as part of a team.
  • Driver's License: Possession of a valid driver's license (Class B).
Capabilities:
  • Outgoing and Positive: An outgoing and positive individual with a natural ability to build meaningful relationships and communicate effectively with customers and colleagues.
  • Well-Organized and Self-Motivated: A well-organized and self-motivated individual who is capable of working independently and as part of a team, with a strong ability to prioritize tasks and manage time effectively.
  • Strong Collaborative Skills: An individual with strong collaborative skills, flexibility, and a positive demeanor, who is able to work effectively in a fast-paced environment.
  • Embracing Travel: An individual who is comfortable with travel and is able to work effectively in a variety of settings, with a strong ability to adapt to changing circumstances.
  • High Work Capacity: An individual with a high level of work capacity and commitment, who is able to work effectively in a team environment and deliver high-quality results.
We Offer:
  • Supportive Work Environment: A supportive work environment, driven by dedicated and talented colleagues who are passionate about delivering exceptional service.
  • Opportunity for Growth: The opportunity to shape your own work experience in a leading company, with a strong focus on professional development and growth.
  • Competitive Compensation: Competitive compensation, including market-leading insurance and pension benefits, and a company car scheme.
  • Attractive Office Facilities: Attractive centrally-located office facilities at Bryn, Oslo, with a range of amenities and services to support your well-being.
  • Company Sports Club: Access to a company sports club offering a range of activities and opportunities to connect with colleagues outside of work.

We believe in the power of diversity and inclusion, and strive to create an environment where everyone can bring their unique perspectives and personalities to contribute to our success.

  • IT Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Snaphunt Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Snaphunt. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesRespond to and resolve technical issues and service requests from clients in a timely and professional manner.Manage and prioritize...

  • Technical Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Abbott Full time

    About the RoleThis position is part of the Rapid Diagnostics division at Abbott, where we develop innovative solutions to address global healthcare challenges. As a Technical Support Associate, you will play a critical role in providing first-line technical support to customers, distributors, and commercial teams.Key ResponsibilitiesRespond to customer...

  • Desktop Support Specialist

    4 days ago

    Oslo, Oslo County, Norway Snaphunt Full time

    Job OverviewSnaphunt is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch IT infrastructure field support to our clients.Key ResponsibilitiesRespond to and resolve technical issues and service requests from clients in a timely and professional manner.Provide...

  • Technical Support Specialist

    3 days ago

    Oslo, Oslo County, Norway Abbott Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will...

  • Technical Services Specialist

    2 weeks ago

    Oslo, Oslo County, Norway Getinge Full time

    With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are...

  • Technical Services Specialist

    2 days ago

    Oslo, Oslo County, Norway Getinge Full time

    With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are...

  • Automotive Technical Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Project Program Management Full time

    Position OverviewWe are seeking a skilled Technical Support Engineer specializing in automated vehicle technologies. This role is pivotal in our Mobility-as-a-Service (MaaS) initiatives, where you will leverage your automotive expertise to enhance our integration and support efforts.Key ResponsibilitiesServe as the technical authority at client locations,...

  • Customer Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Questback Inc. Full time

    About Questback Inc.Questback Inc. is a global leader in experience management, delivering a complete platform for collecting employee and customer experience data to help clients gain a competitive advantage.Job SummaryWe are seeking a highly motivated and driven Customer Support Specialist to join our team. As a key member of our support team, you will be...

  • Technical Specialist

    1 day ago

    Oslo, Oslo County, Norway Eaton Corporation Full time

    Job Summary:We are seeking a highly skilled Technical Specialist to join our team at Eaton Corporation. As a Technical Specialist, you will be responsible for managing technical and project inquiries related to EX power distribution systems in the Nordics region, with a focus on the Norwegian offshore market.Key Responsibilities:Specify and quote offers for...

  • Technical Services Specialist

    6 days ago

    Oslo, Oslo County, Norway Getinge Full time

    Technical Services Specialist (m/f/d) - A Career in Digital Health SolutionsAt Getinge, we are seeking a highly skilled Technical Services Specialist to join our Digital Health Solutions team. As a Technical Services Specialist, you will play a critical role in delivering exceptional customer service and support to our clients.About the RoleProvide technical...

  • Automotive Technical Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Project Program Management Full time

    Position OverviewWe are seeking a skilled Technical Support Engineer with expertise in automated vehicle systems to enhance our Mobility-as-a-Service (MaaS) initiatives. The successful candidate will possess a robust automotive engineering background, complemented by customer engagement experience and project management proficiency. This role offers a unique...

  • Automotive Technical Support Specialist

    6 days ago

    Oslo, Oslo County, Norway Project Program Management Full time

    Position Overview We are seeking a dedicated Technical Support Engineer specializing in automated vehicle technologies. The ideal candidate will possess a robust background in the automotive sector, coupled with engineering expertise, customer interaction experience, and project management capabilities. This role presents a unique opportunity to...

  • Sales Support Specialist

    4 days ago

    Oslo, Oslo County, Norway Us Bank Full time

    Job DescriptionAs a Sales Support Specialist at U.S. Bank, you will be the primary internal support contact and point person for sales personnel and strategic partners. This role requires delivering superior service and support to all internal/external sales staff, as well as sales partner relationships.Key Responsibilities:Application Processing: Prepare...

  • Technical Sales Specialist: Internship Opportunities

    4 days ago

    Oslo, Oslo County, Norway Microsoft Full time

    OverviewJob SummaryMicrosoft is seeking a highly motivated and talented Technical Sales Specialist to join our team as an intern. As a Technical Sales Specialist, you will play a critical role in driving sales and revenue growth by providing technical expertise and guidance to customers.Key ResponsibilitiesEngage with customers to understand their technical...

  • Senior Technical Delivery Specialist

    4 days ago

    Oslo, Oslo County, Norway Mavenir Full time

    Job SummaryThe Senior Technical Delivery Specialist will work within the EMEA Operations Team at Mavenir.The purpose of this role is to provide focused technical expertise to EMEA Customers and Operations teams across Mavenir's product portfolio and deployments. It will provide the technical interface to other teams both external and within the organisation....

  • Sales Support Specialist

    4 days ago

    Oslo, Oslo County, Norway Academic Work Norge Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at Academic Work Norge. As a Sales Support Specialist, you will be responsible for managing the entire customer journey, from initial inquiry to product delivery and follow-up.Key Responsibilities:Handling incoming customer inquiries via phone and...

  • Sales Support Specialist

    1 day ago

    Oslo, Oslo County, Norway Academic Work Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at Academic Work. As a Sales Support Specialist, you will play a critical role in managing the entire customer journey, from initial inquiry to product delivery and follow-up.Key ResponsibilitiesHandle incoming customer inquiries via phone and email,...

  • Customer Support Specialist

    4 days ago

    Oslo, Oslo County, Norway Tietoevry Full time

    JobbeskrivelseVi søker en dyktig Customer Support Specialist til vår 1.linje Service Desk i Fornebu, Oslo.**Om stillingen**Vi søker en person som er imøtekommende og serviceinnstilt, og som har god kommunikasjonsevne både på norsk og engelsk. Du skal være i stand til å ta ansvar og eierskap, være nøyaktig og analytisk, og være en aktiv pådriver...

  • Sales Support Specialist

    6 days ago

    Oslo, Oslo County, Norway U.S. Bank Full time

    Job DescriptionAs a Sales Support Specialist at U.S. Bank, you will be the primary internal support contact and point person for sales personnel and strategic partners. This role requires delivering superior service and support to all internal/external sales staff, as well as sales partner relationships.Key Responsibilities:Application Support: Prepare and...

  • Service Technician

    4 days ago

    Oslo, Oslo County, Norway Cessna Aircraft Company Full time

    About the RoleWe are seeking a highly skilled Service Technician to join our team at Cessna Aircraft Company. As a Service Technician, you will be responsible for the repair, maintenance, and servicing of our aircraft ground support equipment.Key ResponsibilitiesCarry out service work for customers, including at airports and for airlines across Europe;Be...