Desktop Support Specialist
2 months ago
Job Overview
Snaphunt is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch IT infrastructure field support to our clients.
Key Responsibilities
- Respond to and resolve technical issues and service requests from clients in a timely and professional manner.
- Provide desk-side support services to clients, including troubleshooting and repairing hardware and software issues.
- Install, configure, and troubleshoot desktops, laptops, printers, and other computer peripheral hardware.
- Administer Windows operating systems and provide IT infrastructure support, including hardware, software, and operating system troubleshooting.
- Work with corporate LAN and WAN concepts to ensure seamless connectivity and data transfer.
- Collaborate with the service delivery team to ensure timely and effective resolution of technical issues.
Requirements
- 2+ years of experience in IT infrastructure field support, including troubleshooting hardware, software, and operating system issues.
- Strong knowledge of Windows operating systems and desktop software.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of wireless networking, TCP/IP networks, DNS, DHCP, VPN, and RDP.
What We Offer
Snaphunt offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our clients with exceptional service and support, and we are seeking a skilled Desktop Support Specialist to join our team.
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