
Global Services Director
2 days ago
The Global Head of Services Operations oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.
In a matrix structure, regional service teams adapt centrally defined methods and frameworks to local needs, while maintaining direct functional alignment with the Global Head of Services. Acting as the owner of the service portfolio, this position collaborates closely with Commercial and Product teams to continually refine, evolve, and expand offerings.
Responsibilities:
- Develop and maintain a comprehensive, long-term strategy for Customer Services, Customer Success, and Professional Services, aligned with overall business goals.
- Identify market trends and customer feedback to shape service offerings that differentiate the company in a competitive landscape.
- Serve as the primary owner of the global service portfolio, defining standard offerings, packages, and pricing models in coordination with Commercial teams.
- Collaborate with Product Management to align service designs with product roadmaps, ensuring seamless integration and a holistic customer experience.
- Establish and enforce global service standards, policies, and processes, ensuring consistent quality and methodology across regions.
- Provide frameworks that allow regional teams to tailor execution in line with local regulations, cultural nuances, and market demands.
- Partner with the COO and executive leadership to integrate service initiatives into broader operational and financial planning.
- Work cross-functionally with Sales, Marketing, and Product leaders to identify and act upon new revenue opportunities, strategic partnerships, and customer engagement programs.
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Service Delivery Director
10 hours ago
Oslo, Oslo County, Norway Appear Full timeWe're seeking an experienced professional to join our team as the Service Delivery Director. In this role, you'll be responsible for driving our customer service strategy worldwide, overseeing our global teams, and ensuring seamless collaboration and alignment with our business objectives.About the TeamOur team is passionate about delivering exceptional...
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Customer Service Director
5 days ago
Oslo, Oslo County, Norway Tbwa ChiatDay Inc Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Director to lead our Norwegian support team. As a key member of our customer service department, you will be responsible for developing and implementing strategies to deliver exceptional service to our customers and partners throughout Norway.Key Responsibilities:Mentoring and...
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Consulting Director
2 days ago
Oslo, Oslo County, Norway StaffHost digital Full timeConsulting Director - Public CloudLocation: Oslo, Norway (Hybrid)Company: A global leading provider of managed IT infrastructure services, renowned for critical partnerships with thousands of globally recognized enterprises. This organisation is making huge investment into a high-growth Nordic consulting capability due to significant customer...
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Director of Global Customer Success
2 days ago
Oslo, Oslo County, Norway Appear AS Full timeGlobal Service LeadershipThe Global Head of Services Operations is responsible for overseeing customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional...
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Global Head of Services
2 days ago
Oslo, Oslo County, Norway Appear AS Full timeThe Global Head of Services oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined methods and...
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Global Services Strategist
4 days ago
Oslo, Oslo County, Norway Appear AS Full timeJob OverviewThe Global Head of Services plays a pivotal role in driving the company's service-related functions worldwide. This senior leader sets the strategic vision for customer services, customer success, and professional services, ensuring alignment with the company's broader operational and financial objectives.In a matrix structure, regional service...
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Global Head of Services
4 weeks ago
Oslo, Oslo County, Norway SKILL Rekruttering AS Full timeThe Global Head of Services oversees Customer Services, Customer Success, and Professional Services worldwide. Reporting to the COO, this leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined...
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Global Head of Services
4 days ago
Oslo, Oslo County, Norway Appear AS Full timeThe Global Head of Services oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined methods and...
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Global Head of Services
14 hours ago
Oslo, Oslo County, Norway Appear Full timeThe Global Head of Services oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined methods and...
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Global Business Strategist
2 days ago
Oslo, Oslo County, Norway Walker Lovell Full timeAt Walker Lovell, we are seeking a highly skilled Global Business Strategist to join our team in Oslo.This role offers an exciting opportunity to contribute to the success of a global nutrition company while advancing your career in a dynamic environment.About the RoleThe Sales and Market Development Expert will be responsible for analyzing sales...
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Global Sales Enablement Director
3 days ago
Oslo, Oslo County, Norway TN Norway Full timeThe role of Global Head of Sales Enablement is to develop and coordinate the global sales network with a focus on helping countries define their sales plans, implement new service development, and drive key customer actions. This proactive and experienced sales manager will lead and manage growth ambitions for the future with a particular focus on business...
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Global Service Portfolio Manager
4 days ago
Oslo, Oslo County, Norway Appear AS Full timeResponsibilitiesStrategic Planning & ExecutionDevelop and maintain a comprehensive service strategy that aligns with overall business goals and ensures consistent quality and methodology across regions.Implement global governance and adaptation frameworks that enable regional teams to tailor execution in line with local regulations, cultural nuances, and...
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Senior Technical Director
6 days ago
Oslo, Oslo County, Norway Skyfri Full timeAs a Senior Technical Director at Skyfri, you'll play a pivotal role in driving our mission to accelerate the deployment of renewable energy globally. Our team of experts is dedicated to developing innovative software solutions that make a real difference, and we need your leadership to help us achieve our goals.Your responsibilities will include providing...
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Global Brand Development Manager
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeAbout TN NorwayTN Norway is a cutting-edge technology company that operates globally, with major hubs in several countries.We are committed to innovation and excellence in all aspects of our business.Our mission is to deliver exceptional products and services that exceed our customers' expectations.Job DescriptionThis is an exciting opportunity for a...
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Team Director
5 days ago
Oslo, Oslo County, Norway OTB Group Full timeCompany OverviewDiesel is a renowned global organization in the denim and casual fashion industry, known for its innovative approach to premium casual wear. With over 80 countries and 5,000 points of sale, Diesel offers a unique and authentic shopping experience.Job DescriptionAs a Team Director at Diesel, you will lead a high-performing team to deliver...
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Investing Non-Executive Director
2 days ago
Oslo, Oslo County, Norway The Sustainable Times Full timeJoin to apply for the Investing Non-Executive Director role at Sustainable TimesJob OverviewThis is a part-time remote role for an Investing Non-Executive Director to invest in some of Sustainable Times's startup clients raising funds at Pre-Seed to Series A stage.The role will involve collaborating with our client's Board of Directors on specific...
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Investment Director Position
2 days ago
Oslo, Oslo County, Norway The Sustainable Times Full timeThis is a part-time remote role for an Executive Director to invest in some of Sustainable Times's startup clients raising funds at Pre-Seed to Series A stage.Key ResponsibilitiesThe role will involve collaborating with our client's Board of Directors on specific requirements based on your experience and expertise.You will work closely with our team to...
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Payments Director
2 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for an experienced professional to fill the role of Payments Director. As a key member of our team, you will play a pivotal role in securing operational excellence, security, and stability of critical payment processes in BeNeLux and Germany.Key ResponsibilitiesYou will contribute to strategy development and support operational implementation...
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Oslo, Oslo County, Norway Norsk Hydro Full timeNorsk Hydro is a global leader in the aluminum industry, driven by a shared purpose of propelling our industries and the world into a greener future.We're looking for a seasoned professional to join our team as the Director of Leadership and Inclusion, leading strategic initiatives that foster leadership, belonging, and engagement globally.This is a unique...
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Global Sales Enablement Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeThe function of Global Head of Sales Enablement within Business Assurance is to develop and coordinate the Global Sales Network (the board of all the Country Sales Managers) at a global level, with particular attention to help Countries defining their own Country plans, to new service development and specific Key Customers' actions. After growing and...