
Customer Service Director
13 hours ago
We are seeking a highly skilled and experienced Customer Service Director to lead our Norwegian support team. As a key member of our customer service department, you will be responsible for developing and implementing strategies to deliver exceptional service to our customers and partners throughout Norway.
Key Responsibilities:- Mentoring and Managing: You will lead a team of 20+ Support Associates, providing guidance and support to ensure they meet their KPIs and have the necessary tools and training to excel in their roles.
- Operational Management: You will develop clear guidelines and procedures to ensure efficient handling of high-quality interactions with couriers, customers, and restaurants, while empowering your team to make good decisions and take ownership of their work.
- Data Driven Decision Making: You will analyze data to identify patterns and insights, making informed decisions to drive improvements in customer satisfaction and experience.
- Strategising and Collaborating: You will work closely with other teams to develop strategies that improve customer experience and satisfaction, ensuring seamless integration across departments.
- A fast-growing tech company with many career opportunities
- International and dynamic team with flat hierarchies in a start-up atmosphere
- Employee discount on Wolt orders, free drinks, coffee, and fruits in the office
- Regular team events
- Lots of learning and growth in a globally scaling tech company
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Director of Customer Operations
6 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeWe are seeking a results-driven Director of Customer Operations to join our team at Homerun B.V.The Director of Customer Operations will be responsible for driving our customer service strategy and execution, ensuring that we deliver world-class customer experiences.Key responsibilities:Develop and implement customer operations initiatives to enhance...
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Director, Customer Success
52 minutes ago
Oslo, Oslo County, Norway Verifone Full timeWhy VerifoneFor more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which...
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Customer Journey Architect
3 days ago
Oslo, Oslo County, Norway Fortum Full timeWe are seeking a highly skilled Service Design Director to lead our service design efforts and develop our service design domain. In this role, you will be responsible for leading various projects to enhance digital customer experience, digital marketing smartness, market-leading design, and user-friendliness.About the Role:Lead the design vision and...
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Client Success Director
2 days ago
Oslo, Oslo County, Norway CatalystOne Solutions Full timeWe are seeking an experienced Client Success Director to join our Customer Success Team in Oslo. As a key member of our team, you will be responsible for leading our Customer Success strategy, building strong relationships with our customers, and driving business growth.About the Role:The successful candidate will have 3-5 years' experience owning a...
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ClearCorrect Territory Director
6 days ago
Oslo, Oslo County, Norway Institut Straumann AG Full timeCareer Opportunity in OrthodonticsWe are excited to offer a career opportunity for a motivated and experienced individual to join our team as a ClearCorrect Territory Director. This role offers a unique chance to build a new market segment in Orthodontics across the Nordics region.About the JobThe successful candidate will be responsible for generating new...
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Customer Service Expert
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeCustomer Service ExpertAs a Customer Service Expert at TN Norway, you will play a critical role in ensuring our customers receive exceptional support and service. As a Graduate Support Engineer, you will work closely with our R&D department to deliver high-quality solutions and build strong relationships with our customers.Your responsibilities will include...
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Customer Service Specialist
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for a highly skilled Customer Service Specialist to join our team at TN Norway. As a Senior Sales Professional, you will be responsible for delivering exceptional customer experiences and driving sales growth.Job DescriptionProvide personalized service to customers, including assistance with product selection and transactions.Meet sales...
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Customer Service Representative
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob DescriptionWe are seeking a friendly and customer-focused individual to join our team as a Sales Advisor. As the face of our brand, you will embody the heart of our company and provide exceptional service to our customers.Your responsibilities will include providing high-level service at every turn, from initiating conversations to assisting at the cash...
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Team Director
23 hours ago
Oslo, Oslo County, Norway OTB Group Full timeCompany OverviewDiesel is a renowned global organization in the denim and casual fashion industry, known for its innovative approach to premium casual wear. With over 80 countries and 5,000 points of sale, Diesel offers a unique and authentic shopping experience.Job DescriptionAs a Team Director at Diesel, you will lead a high-performing team to deliver...
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Customer Service Representative
5 days ago
Oslo, Oslo County, Norway H&M group Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at our new store in Oslo. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing deliveries, and merchandising the latest garments on the shop floor.We are looking for someone who is customer-focused, proactive, and...
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Customer Service Representative
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeRia Money Transfer is a leading provider of innovative financial services, delivering fast, secure, and affordable global money transfers to millions of customers. Our purpose is to open ways for a better everyday life.About This RoleThis role is responsible for providing exceptional customer experiences, working directly with customers to receive and...
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Market Director
17 hours ago
Oslo, Oslo County, Norway COWI AS Full timeMarket Director - Buildings and Industry South East, NorwayMarket Director – Sustainable Cities, Buildings and Industry South-East, NorwayOslo. Trondheim. Bergen. Stavanger.PermanentDo you want to play a critical role in shaping and defining our business development strategies within buildings and industry in Norway? And do you have a commercial mindset?...
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Lead Service Designer
17 hours ago
Oslo, Oslo County, Norway Fortum Corporation Full timeDigital Customer Offering (DCO) is a business function within Fortum Consumer Solutions, where business and technology come together. At DCO, we create superior digital offerings and experiences for our 2.4 million consumer and enterprise customers. We innovate and find new ways to digitalize our offerings and processes. We collaborate closely with our...
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Customer Service Representative
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeThe position of Norwegian Customer Support Agent in Riga is an exciting opportunity for individuals fluent in Norwegian to join a dynamic team at TN Norway. As a customer support agent, you will be responsible for handling incoming requests from customers of a leading payment platform through phone, chat, and email, providing swift and efficient...
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Customer Service Ambassador
6 days ago
Oslo, Oslo County, Norway H&M group Full timeAbout This OpportunityWe are seeking a highly motivated and enthusiastic Sales Advisor to join our team in H&M CC Vest in Oslo. As a Sales Advisor, you will have the chance to work in a dynamic retail environment, developing your skills and expertise in fashion sales and customer service.Key ResponsibilitiesDeliver exceptional customer service, providing...
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Customer Service Representative
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeWelcome to TN Norway, a leading Swedish furniture retailer. We are seeking a highly skilled Norwegian Speaking Customer Service Advisor to join our team in Lisbon, Portugal.Company OverviewWe pride ourselves on offering a wide range of stylish and functional furnishing products at affordable prices. Our customer-centric approach has made us a favorite among...
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Director of SMB and Enterprise Success
4 days ago
Oslo, Oslo County, Norway Deel Full timeAbout the RoleAs the Director of Customer Success at Deel, you will oversee and manage the customer journey for our SMB, MM, or Enterprise client segments. You will serve as a strategic partner, working to cultivate a robust and high-performing success organization.
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Customer Service Representative
6 days ago
Oslo, Oslo County, Norway H&M group Full timeJob Description:We are driven by creativity, fueled by a mix of different communities, niches, and sub-cultures, and powered by design and technology. We aim to encourage self-confidence and self-expression through unique initiatives.As the Sales Advisor at H&M Group, you will embody the heart of our brand and provide high-level service to customers. Your...
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Product Development Director
5 days ago
Oslo, Oslo County, Norway AutoStore System, Inc Full timeWe are seeking a skilled Product Development Director to join our Program Management Team. As a senior leader, you will be responsible for overseeing multiple simultaneous R&D projects from concept to market.Key ResponsibilitiesLead the assigned project/programs from start to finish, ensuring timely and within-budget delivery of scope, timelines, budget, and...
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Research Director
6 days ago
Oslo, Oslo County, Norway dentsu norway Full timeWe are seeking an experienced Research Director to lead our research team at dentsu Norway. In this role, you will develop and commercialize research-driven solutions that drive business growth and revenue.Key responsibilities include:Developing research-driven products and servicesCommercializing insights through scalable, revenue-generating research...