
Director of Customer Operations
20 hours ago
We are seeking a results-driven Director of Customer Operations to join our team at Homerun B.V.
The Director of Customer Operations will be responsible for driving our customer service strategy and execution, ensuring that we deliver world-class customer experiences.
Key responsibilities:
- Develop and implement customer operations initiatives to enhance customer satisfaction and loyalty.
- Lead and develop a team of customer service representatives to deliver outstanding customer support.
- Collaborate with cross-functional teams to ensure a cohesive customer experience.
- Monitor and analyze customer service metrics to identify areas for improvement and implement corrective actions.
- Stay up-to-date with industry trends and best practices in customer service.
About you:
- Minimum 5 years of experience in a customer service leadership role, preferably in an e-commerce environment.
- Strong business acumen with experience building KPI dashboards and similar setups for customer service.
- Excellent leadership, communication, and interpersonal skills.
- Familiarity with customer service software and tools, such as CRM systems and call center tools.
- A deep understanding of customer needs and a commitment to delivering exceptional service.
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Senior Sales and Operations Director
4 days ago
Oslo, Oslo County, Norway DataX Connect Full timeSales and Operations DirectorWe are seeking a highly experienced Commercial Director to join our team as a Sales and Operations Director. This role requires strong commercial acumen, strategic thinking, and excellent communication skills.Key ResponsibilitiesDrive Business Growth: Develop and implement our commercial strategy, optimizing costs and financial...
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Financial Operations Director
14 hours ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for a seasoned Financial Operations Director to join our team. As a trusted business partner, you will work closely with the CFO and other senior leaders to drive financial operations excellence across Europe.Key responsibilities include managing financial planning and analysis, implementing financial reporting and compliance, and leading...
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Director of Operations
21 hours ago
Oslo, Oslo County, Norway Euronext Full timeJob DescriptionEuronext is seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our leadership group, you will be responsible for overseeing the day-to-day operations of Euronext, ensuring seamless and efficient trading activities.The ideal candidate will possess a strong background in energy markets,...
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Technical Operations Director
14 hours ago
Oslo, Oslo County, Norway TN Norway Full timeTechnical Operations DirectorWe are seeking an experienced Technical Operations Director to join our team in Paris.This role involves leading a team of technical operations professionals, coordinating project activities, and ensuring deliverables meet contract requirements.About the Role:Apply your technical expertise to drive project success and ensure...
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Operations Director for Europe
20 hours ago
Oslo, Oslo County, Norway De4 Search & Consulting AS Full timeJob DescriptionWe are seeking a skilled and experienced Operations Director for Europe to join our team in Oslo. As part of our global operations, this role will be responsible for achieving objectives regarding operations for the Central Region.Achieving quality, productivity, and costs targets within the SLA and KPI framework.Providing timely support and...
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Director of Food Operations
21 hours ago
Oslo, Oslo County, Norway Nordichotels Full timeSommerro is a new breed of hotel that combines culture, community, and cuisine.We are seeking a Director of Food Operations to lead our culinary team and oversee the operation of our food offerings, including events catering, breakfast, room service, and three of our in-house restaurants.The ideal candidate will have relevant culinary qualifications and...
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Director of Engineering Operations
14 hours ago
Oslo, Oslo County, Norway AutoStore AS Full timePioneer Innovative Solutions for Warehouse AutomationWe are looking for a skilled Director of Engineering Operations to join our team at AutoStore AS. As a pioneer in warehouse automation technology, we need someone who can drive innovation and lead a team of engineers to develop new solutions.This is a challenging role that requires strong leadership...
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Operations Director
4 days ago
Oslo, Oslo County, Norway Youth on Demand Full timeYouth on Demand is gearing up to revolutionize the way people access work opportunities. We are seeking a high-energy leader who thrives in uncertainty, enjoys problem-solving, and can execute at speed.This role offers significant autonomy and influence over strategic decisions. As our Chief Operating Officer, you will be responsible for driving growth,...
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Director of Service Operations
5 days ago
Oslo, Oslo County, Norway SKILL Rekruttering AS Full timeAbout the RoleThe Global Head of Services at SKILL Rekruttering AS is responsible for overseeing customer services, customer success, and professional services globally. This role requires a strong understanding of service operations, customer experience, and professional services, as well as excellent leadership and communication skills. Key...
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Customer Experience Director
4 days ago
Oslo, Oslo County, Norway H&M group Full timeAs a Store Manager at H&M Group, you'll have the opportunity to shape the future of retail. We're looking for a talented individual who can lead a team to deliver exceptional customer experiences and drive business growth.About the Role:Lead a team of managers, visual merchandisers, and sales advisorsDevelop and implement strategies to enhance customer...
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Restaurant Operations Director
7 days ago
Oslo, Oslo County, Norway Eik&Friends Full timeAbout UsAt Eik&Friends, we strive to deliver exceptional dining experiences that showcase the diversity of Norwegian hospitality. Our restaurants are a testament to our commitment to quality and innovation.We're looking for a seasoned professional to take on the role of General Manager at one of our flagship Spanish restaurants in Oslo. As a key member of...
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Operations Director
21 hours ago
Oslo, Oslo County, Norway Enode Full timeAbout EnodeWe are accelerating the transition to a sustainable energy system by connecting and optimizing the world's energy devices. To create a fully renewable energy system, we need flexible demand that can adapt to the intermittent supply from wind and solar.About the roleThis is an exceptional opportunity to join our operations team as a dedicated hire....
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Front Office Director
14 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAt Radisson Hotel Group, we strive to deliver an exceptional experience for our guests and a positive work environment for our team members. Our mission is to be the best in every aspect of hospitality, and we're looking for talented individuals like you to join us in achieving this goal.Job OverviewWe are currently seeking a Front Office Director to lead...
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Strategic Sales Director
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the RoleThe TN Norway is seeking an experienced Strategic Sales Director to elevate our Sales Engineering efforts. In this role, you'll engage directly with Enterprise customers to showcase the value of Kahoot while shaping and leading our Pre-Sales function.This is a unique opportunity to drive strategic improvements, mentor a growing team, and...
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Transportation Operations Director
14 hours ago
Oslo, Oslo County, Norway Uber Full timeAbout the OpportunityUber is seeking a highly skilled and experienced Country Operation Manager to join our team in Norway. As a key member of our Northern Europe rides organization, you will be responsible for driving Uber's growth and success in Norway.This is a hands-on role that requires a combination of customer obsession, savvy analytics, critical...
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Customer Support Associate
1 day ago
Oslo, Oslo County, Norway Nouria Full timeNouria Energy is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands.Our Sales Associates are responsible for the proper...
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Strategic Learning Director
14 hours ago
Oslo, Oslo County, Norway TN Norway Full timeThe role of the Strategic Learning Director at TN Norway will focus on driving the vision and strategy for our Learning & Development (L&D) customer segment.As a key collaborator with the Executive Team, you will shape the roadmap for this business area, leveraging deep market insights to inform company-wide decisions.You will partner with Product, Sales,...
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ClearCorrect Territory Director
21 hours ago
Oslo, Oslo County, Norway Institut Straumann AG Full timeCareer Opportunity in OrthodonticsWe are excited to offer a career opportunity for a motivated and experienced individual to join our team as a ClearCorrect Territory Director. This role offers a unique chance to build a new market segment in Orthodontics across the Nordics region.About the JobThe successful candidate will be responsible for generating new...
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Strategic Project Director
14 hours ago
Oslo, Oslo County, Norway AEG Europe Full timeAEG Europe is expanding to Oslo and seeking a Strategic Project Director to lead the development of new ventures and venues. This senior-level position requires a results-driven professional who will contribute to strategic decision-making, drive innovation, and ensure successful project execution.Key ResponsibilitiesLead New Projects: Plan, develop, and...
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Director of Business Development and Expansion
20 hours ago
Oslo, Oslo County, Norway ListenAlert Full timeCommercial Leadership OpportunityWe are seeking a seasoned Director of Business Development and Expansion to join our founding team at ListenAlert. In this pivotal role, you will spearhead growth initiatives and scale operations for our AI-powered brand intelligence platform.This is an exceptional opportunity to drive revenue growth, expand into new markets,...