Resepsjonssjef - Front Office Manager

11 hours ago


Oslo, Oslo County, Norway Strawberry Full time

Hotel Christiania Teater søker en kompetent front office manager til å lede resepsjonsteamet og sikre en utmerket gjesteopplevelse. Som front office manager vil du være ansvarlig for å lede og utvikle resepsjonsteamet, samt sikre at alle administrative og operative oppgaver blir løst effektivt.

Som en del av hotellets ledergruppe vil du bidra til å oppfylle vår visjon om å tilby et personlig og omsorgsfullt opphold til alle gjester. Du rapporterer direkte til hotelldirektøren.

Arbeidsoppgaver:
  • Lede og utvikle resepsjonsteamet
  • Lede administrative og operative oppgaver
  • Sikre en utmerket gjesteopplevelse gjennom personlig service og omtanke
  • Samarbeide tett med andre avdelinger for å skape en sømløs gjesteopplevelse
  • Administrere bookingsystemer og følge opp gjestenes spesielle behov
  • Budsjett- og resultatansvar for resepsjonen
  • Transaksjonsansvarlig
  • Bidra til å opprettholde hotellets gode omdømme gjennom profesjonell og varm gjestebehandling samt medarbeidstilfredshet

Vårt mål er å gi våre gjester en fantastisk opplevelse, og vi søker etter noen som deler vår vision og vår lidenskap for å gi beste service.



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