
Front Office Manager
11 hours ago
Vi søker en front office manager til å lede resepsjonsteamet og sikre en utmerket gjesteopplevelse på Hotel Christiania Teater. Som front office manager vil du være ansvarlig for å lede og utvikle resepsjonsteamet, samt sikre at alle administrative og operative oppgaver blir løst effektivt.
Som en del av hotellets ledergruppe vil du bidra til å oppfylle vår visjon om å tilby et personlig og omsorgsfullt opphold til alle gjester. Du rapporterer direkte til hotelldirektøren.
Arbeidsoppgaver:- Lede og utvikle resepsjonsteamet
- Lede administrative og operative oppgaver
- Sikre en utmerket gjesteopplevelse gjennom personlig service og omtanke
- Samarbeide tett med andre avdelinger for å skape en sømløs gjesteopplevelse
- Administrere bookingsystemer og følge opp gjestenes spesielle behov
- Budsjett- og resultatansvar for resepsjonen
- Transaksjonsansvarlig
- Bidra til å opprettholde hotellets gode omdømme gjennom profesjonell og varm gjestebehandling samt medarbeidstilfredshet
Hva skal jeg være på vag for? Vi søker etter noen som er godt organisert, kan motivere og utvikle et team, og har en passion for å gi god service til våre gjester.
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