Customer Service Representative

1 day ago


Oslo, Oslo County, Norway Ria Full time

Ria Money Transfer is a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivering innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment, and check cashing services.

This role will be responsible for providing the most trustworthy, easy, and pleasant experiences for our customers by interacting with them face-to-face, receiving and processing all of Ria's products such as money transfers, money orders, selling and buying foreign currency.

The ideal candidate should be driven by providing excellent customer service, confident in handling customer's money in a fast-paced environment, and appreciate diversity with necessary skills to communicate effectively when resolving customer concerns.

The role also involves accurately verifying or entering customer's information on our systems, courteously assisting customers with various inquiries, recognizing problems, issues, or complaints during queries and proposing solutions or escalating to the management team.

In addition, the position requires keeping up-to-date with Ria's products, services, and policies, balancing cash registers, preparing cash for bank deposit, and performing other duties as assigned or requested by colleagues and superiors.

Key qualifications include ability to work flexible schedules, including weekends, some computer knowledge with the ability to use MS Word and Excel, cash handling experience, strong customer service skills, and a valid work permit.

Ria offers exciting benefits including work-life balance, growth opportunities, rewards and recognition, and a supportive wellbeing environment.

About Ria
  • We deliver innovative financial services including fast, secure, and affordable global money transfers to millions of customers.
Job Requirements
  • Ability to work flexible schedules, including weekends.
  • Some computer knowledge with the ability to use MS Word and Excel.
  • Cash handling experience is highly preferred.
  • Strong customer service skills.
  • A valid work permit is a must.


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