Logistics Engagement Coordinator

1 day ago


Oslo, Oslo County, Norway TN Norway Full time
Recruiter Opportunity

We are looking for a talented Logistics Recruiter to join our team at TN Norway. In this role, you will be responsible for guiding potential riders through the application process, ensuring smooth communication, and providing exceptional service by building positive relationships with applicants and riders.

You will work closely with the Hiring & Quality Team Lead and a dedicated team focused on optimizing the applicant and rider experience. Your ability to collaborate with the recruitment and logistics teams will be essential in enhancing the onboarding process.

Key Tasks
  1. Conduct high-volume outbound calls to applicants and new riders, maintaining effective communication.
  2. Assist potential riders in navigating the application steps, helping them overcome challenges and progress forward.
  3. Collaborate with the recruitment and logistics teams to enhance the onboarding experience.
  4. Support newly engaged riders in getting started efficiently, ensuring a seamless onboarding experience.
  5. Document interactions accurately in our systems, utilizing tools like Sheets for data tracking.
  6. Foster strong relationships with applicants and riders, delivering exceptional service and support.
Qualifications
  • Bachelor's degree or relevant work experience.
  • Previous experience in customer service, recruitment, or an administrative role with frequent outbound/inbound calls.
  • Technical skills: Proficiency with G-Suite (Sheets and Slides), experience with support systems (ticketing system or similar).
  • Language: Fluency in Norwegian and English, both verbal and written. Additional languages count as a plus.


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