International Onboarding Consultant

5 days ago


Oslo, Oslo County, Norway Promote Project Full time
Job Description

As an International Onboarding Consultant at Promote Project, you will play a critical role in helping new customers navigate our Planday platform.

Key Responsibilities:
  1. You will provide expert guidance to international customers on how to utilize Planday's features to streamline their scheduling and HR management processes.
  2. You will collaborate with new customers to design and implement tailored solutions that meet their unique needs.
  3. You will serve as the primary point of contact for internal stakeholders, ensuring seamless communication and issue resolution.
  4. You will analyze customer data to identify trends and opportunities for growth, informing strategic decisions to reduce churn.
Requirements:
  • Proficient English and Norwegian language skills.
  • Minimum one year experience in a Customer Support or Onboarding role.
  • Strong understanding of IT systems and ability to learn new technologies quickly.
  • Excellent time management, problem-solving, and communication skills.


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