Director of Consumer Experience

3 days ago


Oslo, Oslo County, Norway Homerun B.V. Full time

Leading Customer Service at Homerun B.V.

We're seeking a visionary leader to drive our customer service strategy forward. As the Head of Customer Service, you'll be responsible for developing and implementing innovative solutions to enhance customer satisfaction and loyalty.

Key Areas of Responsibility:

  1. Developing and executing customer service strategies.
  2. Mentoring and developing a high-performing customer service team.
  3. Analyzing customer service metrics to inform decision-making.
  4. Collaborating with cross-functional teams to ensure a cohesive customer experience.
  5. Implementing process improvements to increase efficiency and effectiveness.
  6. Presentation of regular reports on customer service performance.

About You:

  1. A minimum of 5 years of experience in a customer service leadership role.
  2. Strong business acumen and analytical skills.
  3. Exceptional leadership, communication, and interpersonal skills.
  4. Familiarity with customer service software and tools.
  5. A deep understanding of customer needs and behaviors.


  • Oslo, Oslo County, Norway Opera Göteborg Full time

    Company OverviewOpera is a leading provider of web browsers and digital services, dedicated to delivering innovative products that empower users to navigate the online world with ease and speed.About the RoleWe are seeking a Senior Marketing Director to lead the growth of our Opera Desktop Browser division. As a member of our leadership team, you will play a...


  • Oslo, Oslo County, Norway Fortum Corporation Full time

    At Fortum Corporation, we are on a mission to power a world where people, businesses, and nature thrive together. As a key player in the Nordic energy sector, we pride ourselves on being one of the cleanest energy producers in Europe.Marketing Technology SolutionsWe are seeking a highly skilled Lead Service Designer to join our newly formed Marketing...

  • Manufacturing Director

    18 hours ago


    Oslo, Oslo County, Norway Piper Maddox Full time

    Director of ManufacturingPiper Maddox is looking for a seasoned Director of Manufacturing to join our team. In this role, you will be responsible for ensuring the seamless, safe, and efficient operation of our state-of-the-art manufacturing facility. You will lead a high-performing team, drive operational excellence, and foster innovation and professional...


  • Oslo, Oslo County, Norway Opera Göteborg Full time

    Growth Opportunities at OperaWe are a fast-paced and innovative company, constantly seeking new ways to grow and improve. As Senior Marketing Director, you will play a crucial role in identifying and leveraging new growth opportunities, from emerging digital channels to enhanced audience targeting.About the TeamOur marketing team is passionate about...


  • Oslo, Oslo County, Norway Headquarter Oslo - Strawberry Full time

    We are seeking a Commercial Development Director to join our team at Headquarter Oslo - Strawberry. The ideal candidate will have a strong commercial mindset, experience in revenue management, and excellent leadership skills.As a Commercial Development Director, you will be responsible for driving business growth through strategic planning and execution....


  • Oslo, Oslo County, Norway Opera Göteborg Full time

    Senior Marketing Director Job DescriptionWe are seeking a seasoned Senior Marketing Director to lead the growth of our Opera Desktop Browser division. This pivotal role requires strong people management skills to guide, inspire, and develop teams of senior marketing professionals while driving Opera's continued growth and brand expansion.About OperaOpera is...


  • Oslo, Oslo County, Norway Opera Göteborg Full time

    Job OverviewWe are seeking a seasoned Senior Marketing Director to lead the growth of our Opera Desktop Browser division. This pivotal role requires strong people management skills to guide, inspire, and develop teams of senior marketing professionals while driving Opera's continued growth and brand expansion.About UsOpera is a leading provider of web...


  • Oslo, Oslo County, Norway Fortum Full time

    We're seeking a Customer Experience Strategist to lead the design vision and strategy across various projects. As part of our Marketing Technology Solutions unit, you'll drive innovation and creative excellence within the service design function. You'll contribute to developing the service design domain within the Marketing Technology Solutions, supporting...


  • Oslo, Oslo County, Norway Hertz First Rent A Car Full time

    Join us at Marimekko as a Visual Merchandiser and Sales Associate!We're looking for a highly skilled and experienced individual to create an inspirational look of the store, execute campaigns following global guidelines, and provide customers with an unforgettable shopping experience.The successful candidate will have experience and interest in fashion,...


  • Oslo, Oslo County, Norway Homerun B.V. Full time

    About Homerun B.V.We are a dynamic organization seeking an experienced leader to oversee our customer service department and drive excellence in delivering world-class support to our end consumers. The ideal candidate will have a strong background in building and managing customer service teams for direct-to-consumer businesses or e-commerce retailers, with...


  • Oslo, Oslo County, Norway IKM Gruppen AS Full time

    At IKM Gruppen AS, we are committed to accelerating wind energy renewal and ensuring a sustainable future. We seek a highly skilled Director of Software Architecture to drive our next phase of growth.About the RoleThe Director of Software Architecture will lead our software engineering function, collaborating closely with our CEO, Head of Commercial, Head of...


  • Oslo, Oslo County, Norway CVX Ventures Full time

    Join Our Team at CVX VenturesAbout the Job DescriptionWe are seeking an experienced Investment Banking Director to join our team in Oslo.As an Investment Banking Director, you will be responsible for identifying and executing investment opportunities that align with our firm's strategic goals.The successful candidate will have a proven track record of...


  • Oslo, Oslo County, Norway Orkla Foods Danmark AS Full time

    We are looking for a talented MarTech Specialist for Direct-to-Consumer E-commerce to join our growing team. As a key member of our web team, you will be responsible for ensuring the smooth operation of our 30+ web shops and marketing campaigns.Your main tasks will include configuring and maintaining our CMS and Commerce platform, troubleshooting and...


  • Oslo, Oslo County, Norway Orkla Foods Danmark AS Full time

    Job DescriptionThe Global Category Development Manager for Omega is responsible for developing and implementing a comprehensive category growth strategy to enhance the profitability of the Omega category across markets.This involves conducting market research, analyzing consumer trends, and identifying opportunities for growth. The role reports to the Global...


  • Oslo, Oslo County, Norway Orkla Foods Full time

    What We Are Looking ForWe are seeking a highly skilled professional to lead our data transformation project. As Director Data Governance, you will be responsible for developing and executing a governance framework for analytics and master data, as well as overseeing the technical architecture and implementation of a new data platform.About YouYou have a...


  • Oslo, Oslo County, Norway Aqua Alarm AS Full time

    Director of Engineering Excellence SoughtAqua Alarm AS is looking for a seasoned Director of Engineering Excellence to lead the development of our cloud-based AI-driven water management software, Aqua Insights. We're leveraging advanced data analytics, IoT-enabled hardware, and AI-driven insights to empower utilities in making informed decisions about water...


  • Oslo, Oslo County, Norway TN Norway Full time

    About the RoleThis is a unique opportunity to join our CFO organization as the GBS Finance Director. You will play a key role in shaping the future of our financial processes and leading a team of high-performing individuals.Your responsibilities will include ensuring that systems cover our information needs, implementing compliant processes, and...


  • Oslo, Oslo County, Norway TN Norway Full time

    About the RoleWe are seeking a highly skilled Continuous Improvement Director to join our team in Oslo, Norway.As a Continuous Improvement Director, you will be responsible for driving the utilization of process management across the organization to deliver consistent results, minimizing variation and maximizing efficiencies.You will ensure that quality...


  • Oslo, Oslo County, Norway Crayon Full time

    Crayon is seeking a seasoned Director of Business Strategy to join our team. As a key member of our executive team, you will be responsible for driving our strategic growth and developing our business vision.About the Role:You will facilitate the process to define our long-term strategic plan, including market trend analysis, competitor activities, and...

  • Commercial Director

    4 days ago


    Oslo, Oslo County, Norway Rede People AS Full time

    Company OverviewWe are a technology company re-inventing cameras by turning them into software. Our goal is to capture and perceive the world in new and innovative ways.Job DescriptionWe are looking for a Commercial Director to join our team and help us drive business growth internationally. As the head of sales, you will be responsible for developing and...