Digital Solutions Specialist
8 hours ago
We are seeking a highly skilled technical professional to join our team at Intuitive as a Digital Solutions Specialist.
The successful candidate will be responsible for installing and supporting our digital products, ensuring service agreements and warranty obligations are fulfilled to the highest satisfaction.
Key Responsibilities- Install and configure digital solutions on remote servers and networks
- Perform physical system installations, upgrades, and maintenance inspections as required
- Provide technical support to customers and Intuitive employees via various communication channels
- Troubleshoot and repair digital product failures, maintaining accurate configurations of installed base
- Support tradeshow activity and maintain up-to-date documentation
- Collaborate with cross-functional teams to improve processes and efficiencies
- Develop and validate architectural, technical, and functional designs of digital solutions
The ideal candidate will possess excellent technical skills, strong communication abilities, and a customer-centric approach.
They will be able to work independently and as part of a team, with a strong focus on delivering high-quality results and exceeding customer expectations.
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