
Commercial Partnership Manager
23 hours ago
About Us
Instabee Group is a leading e-commerce enabler in Europe, founded in 2022 after the combination of Budbee and Instabox. We serve millions of consumers across the continent with convenient deliveries and aim to become the leading European e-commerce platform. Our mission is to empower merchants and drive their success through innovative solutions and exceptional support.
About The Role
We are seeking a talented professional to play a vital role in supporting our merchants and driving their growth. As a Client Onboarding Expert, you will handle day-to-day challenges, resolve technical issues, manage pick-up delays, provide partner portal guidance, and onboard new users. You will be responsible for supporting medium and smaller merchants post-launch, ensuring they have the tools and insights needed to maximize growth and build strong partnerships.
Your Responsibilities Will Include
- Oversight of General Communication and Information Sharing
- Maintenance of Merchant Satisfaction and Empowerment
- Hands-on Approach in Operations, Including Issue Resolution and Process Improvement
About You
We Believe Great People Can Achieve Anything
- You Are a Strong Relationship Builder, a Natural Problem Solver, and an Outstanding Communicator
- You Have 1-3 Years of Experience in Customer Support, Sales, or Similar Roles Where Interacting with People Is Key
- You Possess a Proven Understanding of Business, Including Comfort with Numbers, Spreadsheets, and Reports
- You Are Fluent in Norwegian and English
- Knowledge of the Norwegian E-commerce Market Is an Asset
What We Offer
A Competitive Salary
A Modern Office Space in Oslo with a Social and Inclusive Work Culture
Pension Plan and Health Insurance
Office Catering Five Days a Week and Social Events
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