Automotive Reliability Specialist

2 days ago


Oslo, Oslo County, Norway Tesla Full time

The Field Quality Engineering team at Tesla plays a crucial role in ensuring customer satisfaction by minimizing field issues and collaborating with other engineering teams. The team's mission is to identify, analyze, and resolve problems affecting vehicle sub-assemblies and systems, from exterior body fitment to electronics failures.

Key Responsibilities
  1. Monitor product field performance, identifying trending issues and prioritizing them based on severity, occurrence, and cost for all platforms and factories.
  2. Engage with service centers and regional support structures to gather data on failures by geographical region, climate, customer population, etc., to evaluate customer impact regionally.
  3. Apply technical engineering knowledge to drive containment and corrective action implementation into NPI/production/design/supplier/firmware.
  4. Communicate field performance of the engineering system, gathering buy-in from engineering peers and leadership on improvement priorities and urgency.
  5. Share Lessons Learned from previous field issues; provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated (DFMEAs).
  6. Participate in ongoing optimization and regionalization of new and improved products and processes (performance, cost, technology).


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