English Speaking Customer Support Agent

5 days ago


Bergen, Vestland, Norway TN Norway Full time

This is a unique opportunity to join a multinational fintech company as a customer support specialist in Chania, Crete.

About the Job

As a remote customer service representative, you will handle customer inquiries via phone, email, video, and chat, analyzing issues with transactions such as bank transfers and internet purchases.

You will provide excellent customer support through active listening, adapting your approach to suit each customer's experience level.

Responsibilities include working with confidential customer information, treating it sensitively, and turning every customer into a happy one by resolving their issues efficiently and professionally.

Key Requirements
  • Very good use of English – both in written and spoken language
  • Customer support experience is welcome
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • A highly developed sense of ownership
  • Computer knowledge/tech savviness
  • Resourcefulness – the ability to multitask
  • A positive and adventurous attitude
What We Offer

As a member of our team, you can expect:

  • Complete relocation support (flight ticket to Crete, pick-up & drop)
  • Free accommodation or extra accommodation bonus, throughout the entire employment period
  • Competitive monthly salary + 2 extra salaries per year
  • Fully remunerated training by certified instructors
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Consistent support for anything you may need along the way
  • State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • Professional growth & development opportunities within a multicultural, safe and fun workplace
  • Work for a Great Place to Work-Certified Company that fosters diversity


  • Bergen, Vestland, Norway TN Norway Full time

    Serve as the primary point of contact for clients, providing exceptional support via phone, email, and chat.About the Role:Utilize strong communication skills to resolve customer inquiries and concerns.Analyze complex issues with transactions, including bank transfers and internet purchases.What You'll Bring:Excellent English language proficiency in both...


  • Bergen, Vestland, Norway InnovaSea Systems, Inc. Full time

    Customer Success Associate | Bergen, NorwayInnovasea | Aquatic Solutions Built for LifeReady to join a passionate team committed to a more sustainable future? Innovasea (pronounced In-no-va-see) is at the forefront of revolutionizing aquaculture solutions and advancing the science of fish tracking. We provide complete end-to-end solutions to improve...


  • Bergen, Vestland, Norway TN Norway Full time

    About the RoleWe are seeking a talented Norwegian-speaking professional to join our team as a Digital Support Specialist in Athens, Greece. As a key member of our support team, you will play a vital role in enhancing our clients' online presence across the globe.The ideal candidate will have superior Norwegian language skills, excellent communication skills...


  • Bergen, Vestland, Norway TN Norway Full time

    Work with a multinational fintech company as a customer support specialist in Chania, Crete.About the CompanyTN Norway is a leading provider of customer solutions and services, dedicated to delivering exceptional experiences for clients and customers alike.Our team is passionate about empowering people through financial inclusion, ensuring everyone has...


  • Bergen, Vestland, Norway TN Norway Full time

    Looking to leverage your communication skills and enthusiasm for technology in a dynamic customer support role?About the JobWe are seeking a highly motivated and fluent Norwegian speaker to join our Microsoft Support team in Greece.In this exciting opportunity, you will work with customers to identify their needs and deliver effective solutions, including...


  • Bergen, Vestland, Norway Kongsberg Gruppen Full time

    About UsKongsberg Maritime's Energy - Global Customer Support is a dynamic team that focuses on results and building valuable relationships with customers.We are committed to delivering cost-efficient services, upgrades, and spare parts to secure availability and predictability to our customers.Our 2300 employees are present in 35 different countries around...


  • Bergen, Vestland, Norway InnovaSea Systems, Inc. Full time

    InnovaSea Systems, Inc. is at the forefront of revolutionizing aquaculture solutions and advancing the science of fish tracking.Job DescriptionWe are seeking a Customer Success Associate focused on the Scandinavian market to execute our Customer Success strategy, build strong customer relationships, and execute customer success objectives for our Aquaculture...


  • Bergen, Vestland, Norway Kalamcx Full time

    We're looking for highly skilled OPI/VRI Norwegian English interpreters to join our team at Future Group Translation and Localization Services. If you have a passion for language and interpretation, this could be the perfect role for you.About the RoleIn this position, you'll be providing critical communication services to clients worldwide, facilitating...


  • Bergen, Vestland, Norway Kalamcx Full time

    Kalamcx is seeking experienced OPI/VRI Norwegian English interpreters to join our team. As a key member of our staff, you will play a crucial role in facilitating effective communication between non-English and English speakers worldwide.About the RoleThis position offers an exciting opportunity for professionals passionate about languages and interpretation...


  • Bergen, Vestland, Norway TN Norway Full time

    Social network you want to login/join with:Client:TeleperformanceLocation:GreeceJob Category:OtherJob Reference:a708b2ffe124Job Views:19Posted:23.01.2025Expiry Date:09.03.2025Job Description:Are you a fluent Norwegian speaker? This is your chance to work in our Microsoft Support teamMicrosoft collaborates with our Teleperformance Greece, providing excellent...


  • Bergen, Vestland, Norway TN Norway Full time

    TN Norway is seeking highly skilled professionals with strong Norwegian language skills to relocate to Athens, Greece. As a digital expert, you will work closely with clients to enhance their online presence and reputation.About the Job DescriptionDevelop business strategies to improve client reputation and online visibilityAnalyze complex issues and provide...


  • Bergen, Vestland, Norway Aquabyte, Inc. Full time

    Join to apply for the Customer Success Associate role at Aquabyte.Location: Damsgård, BergenApplication Deadline: 28.02.2025About AquabyteAquabyte is a leading technology company developing innovative solutions for decision support in the aquaculture industry. With unique camera technology and advanced artificial intelligence, we contribute to making the...


  • Bergen, Vestland, Norway TN Norway Full time

    In this role, you will have the opportunity to work as a remote customer service representative for a leading fintech company.About the JobAs a customer support specialist, you will handle customer inquiries via phone, email, video, and chat, analyzing issues with transactions such as bank transfers and internet purchases.You will provide excellent customer...


  • Bergen, Vestland, Norway TN Norway Full time

    We are seeking talented individuals with excellent Norwegian language skills to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing top-notch support to clients across various industries.About the RoleConsult with entrepreneurs and businesses to enhance their online presenceProvide assistance to...


  • Bergen, Vestland, Norway TN Norway Full time

    Are you looking for a new challenge in the world of fintech?About the OpportunityThis role offers the chance to join a leading provider of customer solutions and services as a customer support specialist in Chania, Crete.You will be part of a diverse and inclusive workplace, working with a team passionate about empowering people through financial...


  • Bergen, Vestland, Norway Weekday Full time

    Join our team of passionate individuals who are dedicated to making a difference in the world of fashion. As a Sales Advisor at Weekday, you will have the opportunity to work with a wide range of customers, each with their own unique style and preferences.Your role will involve providing exceptional customer service, from answering questions and making...


  • Bergen, Vestland, Norway Kalamcx Full time

    We are hiring OPI/VRI Norwegian English Interpreters.If you are passionate about different languages and interpretation, we need youWe are looking for professional remote interpreters who want to join an international company and be a great help to the community.An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation...


  • Bergen, Vestland, Norway TN Norway Full time

    Job Description:Vacancy Title: Customer Service RepresentativeAbout the Job:You will be responsible for handling customer inquiries via phone, resolving issues and answering questions related to products and services. Your goal is to resolve as many inquiries as possible at the first point of contact.We Are Looking For Someone Who Has:Excellent communication...


  • Bergen, Vestland, Norway TN Norway Full time

    Social network you want to login/join with:Client:TeleperformanceLocation:Athens, GreeceJob Category:OtherJob Reference:d2e2ad3e2c30Job Views:18Posted:25.01.2025Expiry Date:11.03.2025Job Description:If you are passionate about the web and new technologies, this is your chance to live and work in Athens, Greece and become a digital expertWe are looking for...


  • Bergen, Vestland, Norway TN Norway Full time

    Client:TeleperformanceLocation:GreeceJob Category:Customer ServiceJob Reference:fcfa0fae68b8Job Views:21Posted:23.01.2025Expiry Date:09.03.2025Are you driven by a constant need for improvement? Do you speak Norwegian fluently? Join our customer service team for MieleBy joining forces with Miele, the leading manufacturer of premium domestic appliances, we are...