Time Tracking Strategy Specialist

1 day ago


Oslo, Oslo County, Norway Timely Full time

As a leading provider of automatic time tracking software, Timely is revolutionizing the way companies track their time. Our innovative tool uses cutting-edge AI technology to automate the creation of time sheets, allowing for a seamless and efficient time-tracking experience. At Timely, we prioritize user privacy, keeping all activity information strictly confidential and never sharing it with anyone but the user.

This role is perfect for someone with experience in operations roles who understands how time tracking impacts business outcomes. As a strategic and creative leader, you will shape our customer education efforts, advocate for Timely's value, and build strong customer communities in target markets. Your focus will be on solving key issues like adoption, utilization, and efficiency, offering tailored resources like adoption guides, end-user onboarding packs, and educational webinars to meet these goals.

Key Responsibilities
  • Develop and Execute Education Strategies: Create learning programs that align with customer needs, demonstrating product value and ensuring engagement through creativity, fun, and a user-first approach.
  • Leverage Data for Tailored Education: Personalize learning tracks by analyzing user behavior and segmenting customers to deliver highly relevant educational content, monitoring adoption trends and crafting resources to solve those issues quickly.
  • Build a Customer Community and Advocate for Success: Create a knowledge hub where users find answers, share experiences, and learn best practices, telling success stories that show Timely's business impact and encouraging advocacy through identifying power users and elevating them as product evangelists.

By joining Timely, you will have the opportunity to work on innovative solutions for a market-leading product, collaborating across teams to ensure educational efforts are aligned with product releases, marketing campaigns, and new feature rollouts.



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