Customer Service Leadership Role

4 days ago


Oslo, Oslo County, Norway Wolt Full time
Our Mission

We are committed to making cities a better place to live through technology. Our platform connects customers with local restaurants, retailers, and couriers, making it possible to get almost anything delivered in under an hour.

We started in Finland in 2014 and have since expanded to 30 countries worldwide. Our growth has been significant, and we're just getting started.

Job Responsibilities

We are looking for an experienced Support Team Lead to join our Norwegian team. As a key member of our customer support team, you will be responsible for:

  • Mentoring and managing a team of 20+ Support Associates
  • Developing and inspiring a high-quality standard of service
  • Analyzing data to identify patterns and insights
  • Translating data into actions and improvements


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