Customer Success Director

2 days ago


Oslo, Oslo County, Norway Verifone Full time
Job Description

This role is responsible for leading and scaling our customer success team, driving customer satisfaction, retention, growth, and ensuring the customer is fully supported in their needs.

Main Responsibilities:
  • Develop and execute a comprehensive customer success strategy aligned with company goals.
  • Lead, mentor, and scale the customer success team, fostering a culture of collaboration and continuous improvement.
  • Act as customer liaison to ensure customer satisfaction with solutions and service by driving excellence and best in class support across Verifone teams.

The ideal candidate is a strategic thinker with a passion for customer advocacy, strong leadership skills, technical knowledge of payment solutions, and a data-driven approach to improving customer outcomes.



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