Community Engagement Specialist

3 days ago


Oslo, Oslo County, Norway PortalOne, Inc Full time
About Our Company

PortalOne, Inc is a dynamic and innovative company dedicated to pushing the boundaries of hybrid games technology. Our vision is to create a platform that offers a diverse range of content, catering to the diverse tastes and preferences of our global audience.

We are committed to fostering a collaborative and supportive environment, where our employees feel empowered to contribute their ideas and expertise to drive growth and success.

The Job

We are seeking a highly motivated and detail-oriented individual to join our team as a Community Moderator. In this role, you will be responsible for managing our games community, moderating live chat, and collaborating with internal teams to ensure seamless communication and issue resolution.

Key Responsibilities
  • Moderate live chat during our shows, providing exceptional customer service and ensuring a positive experience for our audience.
  • Develop and maintain relationships with our community members, fostering a sense of belonging and loyalty.
  • Collaborate with our Community Manager to identify areas for improvement and implement effective solutions.
Requirements

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and community members.
  • Strong knowledge of social media platforms, including Facebook and Discord, with experience in community management a significant advantage.
  • Familiarity with the games industry and its nuances.
  • A calm and composed demeanor, with the ability to work effectively under pressure.


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