
Kunde Service Coordinator
5 days ago
Søk denne interessante jobben om du ønsker å bli en del av Scandic Groups spillende team
Du vil være en del av å skape unike oplevelser for våre gjester. I denne rollen vil du være ansvarlig for å:
- Håndtere, oppføre seg og prisere leisuregrupper i samsvar med vår Revenue-avdeling
- Følge kunden gjennom sin reise hos oss, fra A til Å
- Optimalisere kapasitetsutnyttelse av hotellene
- Samarbeide tett med andre avdelinger for å sikre kundetilfredshet i alle ledd
- Øke kundelojalitet og gjensalg
Kvalifikasjoner
- Minimum videregående skole eller lignende utdanning
- Erfaring fra liknende stilling, spesielt fra hotellbransjen
- Kunnskap i Opera Cloud (PMS)
- Analysedukker og strategisk tenkning
- Basiskunnskap i Excel og teknisk forståelse
- Flytende norsk og engelskkunnskaper
- Gode kommunikasjonsevner
- Strukturerte og løsningsorienterte prosedyrer
Vi søker deg som:
- Er strukturert og nøyaktig
- Er pålitelig og tillitsskapende
- Er fleksibel og tar i behold en stor arbeidsmengde
- Er utspringende serviceinnstilt
- Er ansvarsfull og motiveres av gode resultater og tilbakemeldinger
- Er faglig sterk og kommercielt anlagt
- Trives i et miljø hvor man utfordres
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