Kunde Service Coordinator

5 days ago


Oslo, Oslo County, Norway Scandic Hotels Group AB Full time

Søk denne interessante jobben om du ønsker å bli en del av Scandic Groups spillende team

Du vil være en del av å skape unike oplevelser for våre gjester. I denne rollen vil du være ansvarlig for å:

  1. Håndtere, oppføre seg og prisere leisuregrupper i samsvar med vår Revenue-avdeling
  2. Følge kunden gjennom sin reise hos oss, fra A til Å
  3. Optimalisere kapasitetsutnyttelse av hotellene
  4. Samarbeide tett med andre avdelinger for å sikre kundetilfredshet i alle ledd
  5. Øke kundelojalitet og gjensalg

Kvalifikasjoner

  • Minimum videregående skole eller lignende utdanning
  • Erfaring fra liknende stilling, spesielt fra hotellbransjen
  • Kunnskap i Opera Cloud (PMS)
  • Analysedukker og strategisk tenkning
  • Basiskunnskap i Excel og teknisk forståelse
  • Flytende norsk og engelskkunnskaper
  • Gode kommunikasjonsevner
  • Strukturerte og løsningsorienterte prosedyrer

Vi søker deg som:

  • Er strukturert og nøyaktig
  • Er pålitelig og tillitsskapende
  • Er fleksibel og tar i behold en stor arbeidsmengde
  • Er utspringende serviceinnstilt
  • Er ansvarsfull og motiveres av gode resultater og tilbakemeldinger
  • Er faglig sterk og kommercielt anlagt
  • Trives i et miljø hvor man utfordres

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