
Customer Experience Associate
1 day ago
Job Summary
We are seeking a skilled Technical Support Specialist to join our team. This role is critical to ensuring our customers have a great experience with our products.
The ideal candidate will have a proven track record of providing excellent customer service, technical expertise, and problem-solving skills.
Duties and Responsibilities
- Provide technical assistance to customers and partners via multiple channels
- Deliver Service Requests and help resolve Incidents
- Ensure SLA and CSAT compliance
- Be proactive in resolving workload through effective measures
- Expand your own Product/Domain knowledge
- Participate in building a strong service-oriented team culture where knowledge sharing is central
Requirements
- Customer service-related work experience
- Fluency in English is mandatory
- Positive customer-centric and team-oriented attitude
- Structured, organized, and independent
- Experience and interest in understanding customers, partners, and software product features
- Strong tolerance for and ability to focus and execute in a changing environment
- Good ability to work under pressure with high energy and resilience
- Experience in IT Support
- Interest in IT and/or logistics
- SaaS experience
- LogTech Experience (ERP/WMS/TMS)
- SaaS company experience
- Knowledge of other languages
-
Effortless Hotel Experience Associate
1 day ago
Oslo, Oslo County, Norway TN Norway Full timeAre you passionate about providing exceptional customer service and creating memorable experiences? Do you thrive in a fast-paced environment and enjoy working as part of a close-knit team?About the RoleWe are seeking a highly motivated and organized individual to join our housekeeping team as an Effortless Hotel Experience Associate at Comfort Hotel Grand...
-
Customer Experience Manager Norway
18 hours ago
Oslo, Oslo County, Norway Filippa K AB Full timeAbout UsFilippa K AB is a Swedish fashion house committed to mindful consumption and sustainability. Our mission is to inspire through curated experiences that reflect both the customer's individual style and our brand values.Key ResponsibilitiesYou will be responsible for leading a team of sales associates, creating a positive work environment, and...
-
Customer Experience Manager
2 days ago
Oslo, Oslo County, Norway TN Norway Full timeWelcome to TN Norway, where we're on a mission to revolutionize the way people interact with technology. We're not just building a platform – we're creating a community that makes cities better places to live.As our Customer Support Lead, you'll be at the forefront of this movement, managing our Norwegian support team and working closely with other leads...
-
Part-time Customer Experience Specialist
5 days ago
Oslo, Oslo County, Norway H&M group Full timeH&M Group's mission is to democratize quality through widely accessible, well-made, durable products. As a Sales Associate - Café, you'll be part of a team that shares this vision and is passionate about creating memorable experiences for our guests.You'll work in a welcoming Nordic café environment integrated into our store, where you'll focus on...
-
Retail Sales Associate
1 day ago
Oslo, Oslo County, Norway TN Norway Full timeAt TN Norway, we believe in empowering employees to provide exceptional customer experiences. As a Retail Sales Associate, you will work directly with customers to receive and process various products and services.Job SummaryThis role involves interacting with customers face-to-face, accurately verifying customer information, and resolving customer issues in...
-
Portfolio Management Associate
3 days ago
Oslo, Oslo County, Norway Elavon Europe Full timePortfolio Management Associate Job DescriptionWe are seeking a highly motivated and organized Portfolio Management Associate to join our team at Elavon Europe. In this role, you will be responsible for managing a portfolio of clients and identifying opportunities to grow our business.Your Key Responsibilities:Manage a portfolio of clients to ensure high...
-
Customer Experience Strategist
3 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeHomerun B.V. is seeking a seasoned Customer Experience Strategist to spearhead our customer service department.The ideal candidate will have a strong background in building high-performing customer service teams and a passion for delivering exceptional customer experiences.About the role:Lead, mentor, and develop a team of customer service representatives to...
-
Customer Experience Specialist
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeAt H&M Group, we are committed to creating a unique and inspiring shopping experience for our customers. As a Customer Experience Specialist, you will play a key role in achieving this goal by delivering exceptional service and creating memorable experiences for our customers.The ideal candidate will have experience in customer service within fashion or...
-
Customer Experience Specialist
3 days ago
Oslo, Oslo County, Norway H&M group Full timeCompany OverviewWe are dedicated to encouraging self-confidence and self-expression through unique, inspiring, and creative initiatives. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas.Job RoleYou will play a vital role in enhancing the shopping experience for our customers. From greeting them at...
-
Customer Experience Specialist
1 day ago
Oslo, Oslo County, Norway TN Norway Part timeJob DescriptionWe are looking for a charismatic Customer Experience Specialist to enhance our customers' interactions with PAPER & TEA in Oslo. You will be part of a dynamic team that creates inspiring retail experiences and fosters long-lasting relationships.Your Key Tasks:Develop and execute strategies to engage customers, promote our products, and drive...
-
Customer Experience Advisor
2 days ago
Oslo, Oslo County, Norway H&M group Full timeThis temporary summer position offers a unique opportunity to gain valuable retail experience and develop your skills in a fast-paced and dynamic environment.As a Sales Advisor, you will be responsible for creating an outstanding customer experience and promoting our products and services.Some of the key responsibilities of this role include:Welcoming and...
-
Customer Experience Representative
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob SummaryThis part-time Sales Advisor role is an excellent opportunity to join the H&M Group team at TN Norway. As a key member of our sales team, you will play a vital role in creating memorable customer experiences and driving business results.You will be responsible for providing exceptional customer service, processing deliveries, replenishing stock,...
-
Customer Experience Leader
7 days ago
Oslo, Oslo County, Norway Strawberryhotels Full timeAs a Restaurant Manager at Strawberryhotels, you'll be part of a dynamic team dedicated to creating extraordinary experiences for our guests. Your key responsibilities will include:Key Responsibilities:Leading a team of restaurant staff to deliver exceptional customer service.Managing inventory, supplies, and resources to maintain efficient...
-
Customer Experience Manager
1 day ago
Oslo, Oslo County, Norway TN Norway Part timeResponsibilitiesShare product knowledge to help customers make informed choicesCollaborate with team members to deliver exceptional serviceEnsure store appearance is maintained to high standardsSupport with opening and closing proceduresRequirementsExperience in customer-facing roles within fashion, retail, or similar industriesPassion for fashion and...
-
Customer Experience Strategist
1 day ago
Oslo, Oslo County, Norway Telenor Full timeWe are looking for a strategic and results-driven leader to join our Commercial department. As the Head of Customer Base Management, you will play a key role in optimizing our customer retention, engagement, and revenue growth strategies.You will develop and execute a comprehensive customer base management strategy aimed at strengthening long-term retention...
-
Customer Experience Specialist
3 days ago
Oslo, Oslo County, Norway Paperandtea Full timeOur StoryPAPER & TEA is more than just a brand – it's a space that inspires, connects and celebrates life. Our vision is to enrich people's lives through mindful experiences and create unique moments to remember.We're looking for a talented individual to join our team in Oslo. As a Customer Experience Specialist, you will be responsible for delivering...
-
Customer Support Associate
3 days ago
Oslo, Oslo County, Norway Nouria Full timeNouria Energy is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands.Our Sales Associates are responsible for the proper...
-
Customer Experience Specialist
2 days ago
Oslo, Oslo County, Norway H&M group Full timeAt H&M Group, we are committed to creating an exceptional customer experience in our stores. As a Sales Advisor (Summer Assistant), you will play a key role in welcoming customers, guiding them through our store, and supporting them in finding what they need while showcasing our products.Our goal is to provide our customers with a seamless shopping...
-
Customer Experience Manager
5 days ago
Oslo, Oslo County, Norway Weekday Full timeKey ResponsibilitiesSales Performance: Analyse sales data to identify trends and areas for improvement, and develop strategies to drive sales growth.Customer Service: Lead by example in providing exceptional customer service, ensuring that every customer feels valued and supported.Team Leadership: Recruit, train, and develop a high-performing team that is...
-
Customer Experience Lead
2 days ago
Oslo, Oslo County, Norway Strawberryhotels Full timeJob OverviewThis is an exciting opportunity to join our team as a Customer Experience Lead at Strawberryhotels. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has a positive experience during their stay.Key ResponsibilitiesProvide exceptional customer service to all guestsManage and resolve any guest...