
Operations Onboarding Manager, Oslo
5 days ago
At Wolt, we're on a mission to make cities a better place to live with the help of technology. As our Operations Onboarding Manager in Oslo, you'll play a key role in ensuring that our courier partners are happy and efficient in their work.
The Operations team oversees thousands of active courier partners who deliver every day for Wolt. As the Onboarding Team Lead, you will manage the team that recruits, onboards, and engages our couriers. You'll work together with the central supply team to ensure we have the right number of new couriers in every city to meet demand on the platform.
Your responsibilities will include leading a team of six people across three functions, managing external vendors for courier gear storage and shipping, overseeing daily courier onboarding operations, and optimizing the onboarding process.
What We're Looking For- 5+ years of total professional experience, preferably in operations/logistics or consulting, 2+ years in a managerial role
- Excellent communication and team motivator skills, with daily contact with our courier partners
- A problem solver with an analytical approach, using data to drive decision-making
- Fast learner, attentive to both small details and the bigger picture
- Expert in handling and optimizing/automating processes, thorough and organized
We offer a dynamic and fast-paced startup environment, with opportunities for growth and development. If you're a motivated and results-driven individual with excellent interpersonal skills, we'd love to hear from you
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