
Head of Global Service Portfolio
2 days ago
The Head of Global Service Portfolio will be responsible for overseeing customer services, customer success, and professional services worldwide. This individual will set the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.
In a matrix structure, regional service teams will adapt centrally defined methods and frameworks to local needs, while maintaining direct functional alignment with the Head of Global Service Portfolio. This position will collaborate closely with Commercial and Product teams to continually refine, evolve, and expand offerings.
The key responsibilities of this role include:
Service Vision & Roadmap- Develop and maintain a comprehensive, long-term strategy for Customer Services, Customer Success, and Professional Services, aligned with overall business goals.
- Identify market trends and customer feedback to shape service offerings that differentiate the company in a competitive landscape.
- Serve as the primary owner of the global service portfolio, defining standard offerings, packages, and pricing models in coordination with Commercial teams.
- Collaborate with Product Management to align service designs with product roadmaps, ensuring seamless integration and a holistic customer experience.
- Establish and enforce global service standards, policies, and processes, ensuring consistent quality and methodology across regions.
- Provide frameworks that allow regional teams to tailor execution in line with local regulations, cultural nuances, and market demands.
- Partner with the COO and executive leadership to integrate service initiatives into broader operational and financial planning.
- Work cross-functionally with Sales, Marketing, and Product leaders to identify and act upon new revenue opportunities, strategic partnerships, and customer engagement programs.
This role requires a unique combination of leadership skills, business acumen, and technical expertise.
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Global Head of Services
2 weeks ago
Oslo, Oslo County, Norway SKILL Rekruttering AS Full timeThe Global Head of Services oversees Customer Services, Customer Success, and Professional Services worldwide. Reporting to the COO, this leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined...
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Oslo, Oslo County, Norway Appear AS Full timeThe role of the Global Head of Customer Services and Operations is to oversee customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service teams adapt...
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Global Head of Operations
5 days ago
Oslo, Oslo County, Norway Appear Full timeAbout AppearAt Appear, we're shaping the future of service delivery. As a global company, we're dedicated to providing exceptional customer experiences across multiple regions.Our ServicesWe oversee Customer Services, Customer Success, and Professional Services worldwide, ensuring seamless execution and adaptability in diverse markets.Our services are...
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Head of Global Business Services Finance
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob DescriptionWe are seeking an experienced leader to head our Global Business Services Finance team. As Head of GBS Finance, you will be responsible for driving financial process improvements and standardization across the organization.Your primary focus will be on streamlining global processes, aligning with local finance teams, and ensuring compliance...
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Services Leadership Director
2 days ago
Oslo, Oslo County, Norway Appear AS Full timeThe Global Head of Services will oversee customer services, customer success, and professional services worldwide, setting the strategic vision for all service-related functions. This leader will ensure that these functions align with the company's broader operational and financial objectives.In a matrix structure, regional service teams will adapt centrally...
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Head of Service Excellence
5 days ago
Oslo, Oslo County, Norway Appear Full timeAbout the TeamWe're a global company with a diverse team of professionals from over 30 nationalities.Our Team StructureWe operate in a matrix structure, with regional service teams adapting centrally defined methods and frameworks to local needs.Maintaining direct functional alignment with the Global Head of Services, regional teams ensure consistent quality...
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Cambodian Interpreter for Global Services
2 days ago
Oslo, Oslo County, Norway One World Global Services LLC Full timeWe are One World Global Services LLC, a global provider of interpretation services. We are seeking experienced Norwegian interpreters to join our team and contribute to our mission of delivering high-quality services to clients worldwide.ResponsibilitiesAs a Norwegian interpreter with us, you will be responsible for:Providing accurate and timely...
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Program Portfolio Manager
3 days ago
Oslo, Oslo County, Norway Redd Barna Full timeOverviewRedd Barna's International Programs Department is dedicated to maximizing the organization's long-term development and humanitarian contributions. Our strategic objectives drive our efforts to achieve meaningful impact.Job SummaryWe are seeking a Country Portfolio Manager for a temporary position to cover parental leave. The successful candidate will...
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Customer Success and Services Executive
2 days ago
Oslo, Oslo County, Norway Appear AS Full timeThe Customer Success and Services Executive will be responsible for overseeing customer services, customer success, and professional services worldwide. This individual will set the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service...
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Global Business Services Coordinator
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for a highly organized student to join our team as a Global Business Services Coordinator. The successful candidate will be responsible for various tasks within the Accounts Payable department, including processing invoices, operational tasks within invoice handling, supporting users in invoice handling, streamlining and improving the Accounts...
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Global Services Sales Director
2 days ago
Oslo, Oslo County, Norway Schneider Electric Full timeSchneider Electric is a global leader in energy management and automation solutions. We are committed to making a positive impact on the world by providing innovative products and services that help businesses and industries optimize their operations and improve sustainability.About the JobWe are seeking an experienced Sales Manager to lead our Global...
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Global Customer Service Solution Expert
7 days ago
Oslo, Oslo County, Norway Darwin Recruitment GmbH Full timeJob DescriptionWe are seeking an experienced CRM solution architect to join our team and lead the implementation of a customer service solution for a global business. As a key member of our team, you will be responsible for designing and implementing a best-in-class CS solution that meets the client's business objectives.Key SkillsStrong understanding of...
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Oslo, Oslo County, Norway TN Norway Full timeJob DescriptionWe are seeking an experienced Portfolio Execution Manager to lead our Core Technology domain. As a key member of our team, you will be responsible for overseeing the delivery of multiple change initiatives within a portfolio to achieve successful business outcomes.Manage and coordinate internal dependencies between Core Technology Service...
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Head of Marine Supply Chain
5 days ago
Oslo, Oslo County, Norway Tschudi Full timeWe are seeking a talented and experienced professional to serve as our Head of Marine Supply Chain. As a seasoned leader in the logistics industry, you will be responsible for developing and implementing strategic plans to drive growth and improve operational efficiency.The ideal candidate will have a deep understanding of the shipping industry, including...
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Oslo, Oslo County, Norway IF Vahinkovakuutus Full timeTake Charge of Shaping the Future of Green Energy and Construction UnderwritingIf Vahinkovakuutus is a leading insurance company in the Nordics, with a strong presence in the green energy sector. Our Business Area Industrial serves the largest companies in the region, providing professional insurance solutions that cater to their unique needs.As Head of...
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Head of Global Workplace Delivery
6 days ago
Oslo, Oslo County, Norway Ramboll Group AS Full timeWe are seeking an experienced and skilled individual to lead our global workplace delivery efforts.About the RoleThis is a unique opportunity for a seasoned professional with a proven track record in delivering complex projects on time and within budget.The successful candidate will be responsible for managing global project pipeline, tracking, reporting,...
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Package Handler
4 days ago
Oslo, Oslo County, Norway United Parcel Service Of America Full timeCompany OverviewUnited Parcel Service Of America is a Fortune Global 500 organization, known for its innovative culture and rewarding work environment.Job SummaryThis role involves loading, unloading, shipping, receiving, scanning, sorting, and storing packages in a fast-paced warehouse setting.ResponsibilitiesLearn and execute UPS package handling...
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Head of Global Procurement and Logistics
7 days ago
Oslo, Oslo County, Norway SLB Capturi Full timeYour ResponsibilitiesIn this role, you will be responsible for:Developing and implementing supply chain and procurement strategies to support growth and expansion into new markets.Leading and growing a team of 5-6 executives and indirectly managing 18 professionals, with potential for growth to 40, in addition to a network of 200-300...
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Global Shared Services HR Expert
20 hours ago
Oslo, Oslo County, Norway DNV AS Full timeJob DescriptionWe are seeking a highly skilled Global Shared Services HR Expert to join our team. As a Labor Law Advisor, you will be responsible for providing expert advice on labor law and employment regulations to support business goals.You will work closely with key stakeholders across business areas to ensure compliance and develop labor law and HR...
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Head of Accounting and Reporting
4 days ago
Oslo, Oslo County, Norway Schibsted Danmark Full timeAbout UsSchibsted Marketplaces is a global marketplace leader with a strong presence in the Nordic region. We are committed to creating an inclusive environment for all employees and celebrating diversity.The OpportunityWe are seeking a highly skilled Head of Accounting and Reporting to lead our Record to Report process. As the head of this team, you will be...