
Services Leadership Director
2 days ago
The Global Head of Services will oversee customer services, customer success, and professional services worldwide, setting the strategic vision for all service-related functions. This leader will ensure that these functions align with the company's broader operational and financial objectives.
In a matrix structure, regional service teams will adapt centrally defined methods and frameworks to local needs, while maintaining direct functional alignment with the Global Head of Services. This position will collaborate closely with Commercial and Product teams to continually refine, evolve, and expand offerings.
The key responsibilities of this role include:
Service Strategy Development- Develop and maintain a comprehensive, long-term strategy for Customer Services, Customer Success, and Professional Services, aligned with overall business goals.
- Identify market trends and customer feedback to shape service offerings that differentiate the company in a competitive landscape.
- Serve as the primary owner of the global service portfolio, defining standard offerings, packages, and pricing models in coordination with Commercial teams.
- Collaborate with Product Management to align service designs with product roadmaps, ensuring seamless integration and a holistic customer experience.
- Establish and enforce global service standards, policies, and processes, ensuring consistent quality and methodology across regions.
- Provide frameworks that allow regional teams to tailor execution in line with local regulations, cultural nuances, and market demands.
- Partner with the COO and executive leadership to integrate service initiatives into broader operational and financial planning.
- Work cross-functionally with Sales, Marketing, and Product leaders to identify and act upon new revenue opportunities, strategic partnerships, and customer engagement programs.
Success in this role requires a unique blend of strategic thinking, operational expertise, and leadership skills.
-
Financial Leadership Director
20 hours ago
Oslo, Oslo County, Norway IKM Gruppen AS Full timeAs a key member of IKM Gruppen AS's leadership team, the Financial Leadership Director will be responsible for developing and executing the company's financial strategy.Main Responsibilities:Strategic Financial Planning: Collaborate with cross-functional teams to identify business opportunities and develop tailored financial solutions.Financial Analysis:...
-
Executive Maritime Services Director
19 hours ago
Oslo, Oslo County, Norway IKM Gruppen AS Full timeExperienced professionals seeking a new challenge can apply for the Executive Maritime Services Director position at IKM Gruppen AS.Reporting directly to the CEO, this senior executive will oversee all aspects of maritime services, driving innovation and excellence across the organization.Key responsibilities include:Strategic planning and...
-
Retail Leadership Position
3 days ago
Oslo, Oslo County, Norway OTB Group Full timeRetail Leadership Role: Drive Sales Growth and ExcellenceOTB Group is looking for a highly skilled Retail Leadership candidate to fill the role of Sales and Service Director. As a key member of our retail team, you will be responsible for driving sales growth and excellence in customer service delivery.Main Responsibilities:Establish and implement sales...
-
Manufacturing Director
19 hours ago
Oslo, Oslo County, Norway Piper Maddox Full timeDirector of ManufacturingPiper Maddox is looking for a seasoned Director of Manufacturing to join our team. In this role, you will be responsible for ensuring the seamless, safe, and efficient operation of our state-of-the-art manufacturing facility. You will lead a high-performing team, drive operational excellence, and foster innovation and professional...
-
Customer Service Director
4 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeAbout Homerun B.V.We are a dynamic organization seeking an experienced leader to oversee our customer service department and drive excellence in delivering world-class support to our end consumers. The ideal candidate will have a strong background in building and managing customer service teams for direct-to-consumer businesses or e-commerce retailers, with...
-
Customer Service Director
3 days ago
Oslo, Oslo County, Norway Homerun B.V. Full timeAbout Homerun B.V.We're seeking a seasoned leader to spearhead our customer service strategy and execution. As the Head of Customer Service, you'll oversee the development and implementation of world-class customer service standards that meet the needs of our end consumers.Key Responsibilities:Mentor and develop a high-performing team of customer service...
-
Commercial Development Director
3 days ago
Oslo, Oslo County, Norway Headquarter Oslo - Strawberry Full timeWe are seeking a Commercial Development Director to join our team at Headquarter Oslo - Strawberry. The ideal candidate will have a strong commercial mindset, experience in revenue management, and excellent leadership skills.As a Commercial Development Director, you will be responsible for driving business growth through strategic planning and execution....
-
Manufacturing Director
20 hours ago
Oslo, Oslo County, Norway Piper Maddox Full timeSenior Leadership Opportunity in Battery ManufacturingPiper Maddox is looking for a seasoned Director of Operations to lead its high-performance team in the battery industry. As a key member of the executive team, you will be responsible for developing and executing long-term strategies for efficiency, sustainability, and competitiveness.The ideal candidate...
-
Marine Logistics Director
5 days ago
Oslo, Oslo County, Norway Tschudi Full timeAs a dynamic leader in the logistics industry, we are seeking an experienced individual to join our team as the Marine Logistics Director. In this role, you will be responsible for establishing and leading a new department focused on providing logistics solutions for ship spares. You will develop and implement strategic goals to drive growth and ensure...
-
Director of Software Development
3 days ago
Oslo, Oslo County, Norway AutoStore™ Full timeJoin us at AutoStore as a Director of Engineering Ports and be part of our journey to revolutionize warehouse automation. With our innovative robotic and software technology, we are leading the way in this field. We seek a talented individual who can drive innovation, strategic ownership, and technical excellence.Duties:Engineering Strategy: Develop and...
-
Strategic Sales Director for SAP Services
5 days ago
Oslo, Oslo County, Norway itelligence North America Full timeJob Summary:The Strategic Sales Director for SAP Services will be responsible for developing and executing sales strategies to drive revenue growth and profitability. The ideal candidate will have a proven track record of sales success, excellent communication skills, and a deep understanding of SAP solutions.Key Responsibilities:Develop and execute sales...
-
Director Data Governance
4 days ago
Oslo, Oslo County, Norway Orkla Foods Full timeWhat We Are Looking ForWe are seeking a highly skilled professional to lead our data transformation project. As Director Data Governance, you will be responsible for developing and executing a governance framework for analytics and master data, as well as overseeing the technical architecture and implementation of a new data platform.About YouYou have a...
-
Commercial Director
4 days ago
Oslo, Oslo County, Norway Rede People AS Full timeCompany OverviewWe are a technology company re-inventing cameras by turning them into software. Our goal is to capture and perceive the world in new and innovative ways.Job DescriptionWe are looking for a Commercial Director to join our team and help us drive business growth internationally. As the head of sales, you will be responsible for developing and...
-
Oslo, Oslo County, Norway IF Vahinkovakuutus Full timeAccelerate Growth in Green Energy and Construction UnderwritingAt If Vahinkovakuutus, we are committed to shaping the future of products and processes. Our Business Area Industrial serves the largest companies in the Nordic region, offering professional insurance solutions that cater to their unique needs.As Director of Green Energy and Construction...
-
Director of Business Strategy
3 days ago
Oslo, Oslo County, Norway Crayon Full timeCrayon is seeking a seasoned Director of Business Strategy to join our team. As a key member of our executive team, you will be responsible for driving our strategic growth and developing our business vision.About the Role:You will facilitate the process to define our long-term strategic plan, including market trend analysis, competitor activities, and...
-
Group Accounting Director
5 days ago
Oslo, Oslo County, Norway Vow ASA Full timeThe Group Accounting Director role at Vow ASA presents an exciting opportunity for a skilled accounting professional to drive excellence in financial management. You will lead the development and implementation of financial strategies, overseeing the preparation of accurate and timely financial statements and reports.Responsibilities:Develop and implement...
-
Oslo, Oslo County, Norway IF Vahinkovakuutus Full timeDrive Innovation in Green Energy and Construction UnderwritingAt If Vahinkovakuutus, we are committed to sustainability and shaping the future of products and processes. Our Business Area Industrial serves the largest companies in the Nordic region, offering professional insurance solutions that cater to their unique needs.As Director of Green Energy and...
-
Senior Director of Growth Marketing
4 days ago
Oslo, Oslo County, Norway Opera Göteborg Full timeCompany OverviewOpera is a leading provider of web browsers and digital services, dedicated to delivering innovative products that empower users to navigate the online world with ease and speed.About the RoleWe are seeking a Senior Marketing Director to lead the growth of our Opera Desktop Browser division. As a member of our leadership team, you will play a...
-
Leadership Role in Nightlife Concept
7 days ago
Oslo, Oslo County, Norway SALT art & music Full timeJob OverviewSALT Art & Music is seeking a highly skilled Bar Manager to join our team. As a Bar Manager, you will be responsible for the daily operations of our bars, including leading a team of skilled bartenders and ensuring top-tier service for our guests.About This RoleThis is a leadership position that requires both hands-on management and strategic...
-
Director of Engineering Excellence
4 days ago
Oslo, Oslo County, Norway Aqua Alarm AS Full timeDirector of Engineering Excellence SoughtAqua Alarm AS is looking for a seasoned Director of Engineering Excellence to lead the development of our cloud-based AI-driven water management software, Aqua Insights. We're leveraging advanced data analytics, IoT-enabled hardware, and AI-driven insights to empower utilities in making informed decisions about water...