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Nike Sales Associate
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Athlete Sales Associate to join our team at RETAILORS. As an Athlete Sales Associate, you will be responsible for delivering a premium consumer experience by navigating through individual customer needs and providing a complete solution through Nike products and services.
Key Responsibilities
- Customer Service
- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product by providing the best service and attention to all consumers.
- Develop positive relationships and work environment with consumers and teammates.
- Store Operations
- Demonstrate enthusiasm and eagerness to learn about the various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
- Assist the team, Leads, Senior Associates, and Managers in training entry level associates in executing all daily retail operations to ensure premium service and smooth store functioning.
- Product Knowledge
- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
- Loss Prevention
- Assist with loss prevention efforts by providing proactive customer service.
Requirements
- Able to communicate effectively.
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
- Able to accomplish multiple tasks in a fast-paced environment.
- Able to work effectively with others in a team-oriented environment and provide excellent customer service.
- One or more years of customer service and/or retail experience preferred.
- Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends and/or holidays, based on department and store/company needs.
- Passionate & knowledgeable about the brand.