Hospitality and Catering Manager
2 weeks ago
As a Food Service Operations Manager at TN Norway, you will have the opportunity to shape the future of our food services program and deliver exceptional results for our clients.
About the PositionThis role involves overseeing all aspects of our food services program, including micro markets, conference centers, hospitality, catering, office, coffee and beverage service as well as vending.
The successful candidate will be responsible for ensuring our program is delivered effectively, meeting and exceeding client expectations. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities- Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems, and consistency.
- Drive client-specific initiatives, such as technology rollouts, benchmarking, best practices, etc.
- Ensure operations are aligned to financial processes and controls are always adhered to achieve good financial management.
- Monitor and manage risks and issues, escalating them when necessary.
- Bachelor's Degree, preferred, or equivalent combination of education and experience.
- Minimum five to ten years progressive experience in foodservice/hospitality management.
- Proficient communication skills in both English and French.
- Ability to work with clients at all levels of an organization.
- Strong analytical skills.
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