Supply Chain Director Nordics

3 days ago


Oslo, Oslo County, Norway Gordon Delivery Full time

About Gordon Delivery

Gordon Delivery is a pioneer in smart home delivery solutions for online grocery, pharmacy, and meal kit providers. Our expertise helps e-commerce businesses tap into new growth opportunities.

We strive to deliver exceptional user experiences by working closely with our customers, delivery partners, and internal teams. To achieve this goal, we are currently seeking a highly motivated Operations Leader to join our Logistics Function in Oslo.

About the role:

The Operations Leader will lead the operational work at relevant Distribution centers according to the company strategy and goals. This person will work closely with the Workforce team to ensure our delivery services and operational performance metrics meet customer expectations.

Key responsibilities:

  • Lead the operational work at the distribution center (DC) to ensure efficiency and smart working methods.
  • Ensure the operation achieves the company's established KPIs and goals.
  • Align and implement cost-efficiency activities to drive profitability.
  • Participate in pre-sales activities during the onboarding of new customers.
  • Buid strong relationships with Delivery partners.
  • Coordinate and follow-up with Delivery partners or customers regarding process compliance in the supply chain.
  • Work with Workforce activities to align with logistics solutions and flows.

What we're looking for:

  • 2-4 years of experience in a leadership role within a similar operation.
  • Experience within eCommerce companies.
  • Preferably experience within the food or pharma industry.
  • Understanding of key performance indicators (KPIs).
  • Operational tasks/processes knowledge in a similar environment.
  • Ability to build trust and foster relationships.
  • Effective prioritization and multitasking skills.
  • Process development experience.
  • Systematic work environment management knowledge.
  • Improvement initiative experience in a workforce-intensive environment.
  • New employee recruitment and onboarding experience.
  • Scheduling and staffing experience in compliance with relevant laws and regulations.
  • Fluency in Norwegian and English (spoken and written).

About you:

  • A humble team player who achieves results through collaboration.
  • Well-organized with great attention to detail.
  • Self-motivated, proactive, and committed to achieving results.
  • Profitability-focused, understanding what creates margins for the business.
  • A true ambassador of Gordon Delivery Culture.

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