Rider Supply Coordinator

4 weeks ago


Oslo, Norway foodora Full time
Job Description

Ute etter en dynamisk rolle innen logistikk?

Er du en person som liker å møte nye mennesker og hjelpe dem på veien? Snakker du både norsk og engelsk, og brenner for å gi topp service? Da kan dette være jobben for deg

Vi ser nå etter vår Outbound Engagement Agent, som vil spille en nøkkelrolle i å støtte potensielle og aktive riders gjennom søknads- og onboardingprosessen.

Hvor hører stillingen til? Du vil bli en del av vår logistikkavdeling og jobbe tett med Supply Lead og et team dedikert til å optimalisere rekrutterings- og onboardingopplevelsen for våre syklister.

Rollen er et vikariat på 6 måneder, med mulighet for forlengelse.

Hva du vil gjøre:

Gjennomføre utgående samtaler til søkere og aktive syklister, og sørge for god kommunikasjon. Veilede potensielle syklister gjennom søknadsprosessen Assistere aktive syklister med å komme i gang effektivt med onboarding. Dokumentere interaksjoner i våre systemer og følge opp data Gi enestående service ved å bygge positive relasjoner med søkere og syklister. Samarbeide med rekrutterings- og logistikkteamene for å forbedre onboardingopplevelsen. Samkjøre med interne team om rekrutterings- og onboardingstrategier.

For å lykkes i rollen som Outbound Engagement Agent, ser vi for oss at du:

Utdanning: Pågående bachelorgrad eller relevant arbeidserfaring. Erfaring: Tidligere erfaring fra kundeservice, rekruttering eller en administrativ rolle med hyppige utgående/innkommende samtaler er et pluss Tekniske ferdigheter: Dyktig i bruk av G-Suite (Sheets og Slides) Språk: Flytende i norsk og engelsk, både muntlig og skriftlig

som person er du:

Vennlig og empatisk, oppriktig interessert i å hjelpe mennesker. Dyktig til å løse problemer og tilpasningsdyktig når du står overfor ulike onboardingutfordringer. Entusiastisk når det gjelder å skape en sømløs opplevelse for søkere og syklister. Sterk i multitasking og tidsstyring, i stand til å jobbe selvstendig samtidig som du når mål. Detaljorientert og selvmotivert, med en lidenskap for å levere gode resultater.

Hos foodora kan du:

Være en del av et lekent, dynamisk og tempofylt miljø hvor vi har det gøy sammen på jobb Ha en stor læringskurve i et miljø uten grenser for ideer. Være med på reisen med et av Norges raskest voksende selskaper, som også er en del av Delivery Hero, et av verdens største selskaper innen matlevering på nett. Jobbe fra et stilfullt og moderne kontor i hjertet av Oslo (Alexander Kiellands plass). Nyte godt av ansattfordeler som personforsikringer, SATS-medlemskap, subsidiert offentlig transport, tilgang til LinkedIn Learning, og mer.

Studier viser at kvinner og andre minoriteter er mindre tilbøyelige til å søke på en jobb med mindre de oppfyller alle kvalifikasjoner. Hvis du er interessert i rollen og oppfyller de fleste av kravene, oppfordrer vi deg til å søke

Interessert i denne spennende utfordringen?

Da foreslår vi at du sender oss din CV og søknad

Om foodora:

foodora er et av Norges første og største plattformselskaper, med over 200 administrativt ansatte og 3500 bud. Siden vår lansering i 2015 har vi vokst raskt og er nå et teknologidrevet selskap som leverer fra restauranter, butikker og vår egen dagligvarekjede til over 1 500 000 nordmenn i 30+ byer.



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