Rider Supply Coordinator

3 weeks ago


Oslo, Norway foodora Full time
Job Description

Ute etter en dynamisk rolle innen logistikk?

Er du en person som liker å møte nye mennesker og hjelpe dem på veien? Snakker du både norsk og engelsk, og brenner for å gi topp service? Da kan dette være jobben for deg

Vi ser nå etter vår Outbound Engagement Agent, som vil spille en nøkkelrolle i å støtte potensielle og aktive riders gjennom søknads- og onboardingprosessen.

Hvor hører stillingen til? Du vil bli en del av vår logistikkavdeling og jobbe tett med Supply Lead og et team dedikert til å optimalisere rekrutterings- og onboardingopplevelsen for våre syklister.

Rollen er et vikariat på 6 måneder, med mulighet for forlengelse.

Hva du vil gjøre:

  • Gjennomføre utgående samtaler til søkere og aktive syklister, og sørge for god kommunikasjon.
  • Veilede potensielle syklister gjennom søknadsprosessen
  • Assistere aktive syklister med å komme i gang effektivt med onboarding.
  • Dokumentere interaksjoner i våre systemer og følge opp data
  • Gi enestående service ved å bygge positive relasjoner med søkere og syklister.
  • Samarbeide med rekrutterings- og logistikkteamene for å forbedre onboardingopplevelsen.
  • Samkjøre med interne team om rekrutterings- og onboardingstrategier.

For å lykkes i rollen som Outbound Engagement Agent, ser vi for oss at du:

  • Utdanning: Pågående bachelorgrad eller relevant arbeidserfaring.
  • Erfaring: Tidligere erfaring fra kundeservice, rekruttering eller en administrativ rolle med hyppige utgående/innkommende samtaler er et pluss
  • Tekniske ferdigheter: Dyktig i bruk av G-Suite (Sheets og Slides)
  • Språk: Flytende i norsk og engelsk, både muntlig og skriftlig

....og som person er du:

  • Vennlig og empatisk, oppriktig interessert i å hjelpe mennesker.
  • Dyktig til å løse problemer og tilpasningsdyktig når du står overfor ulike onboardingutfordringer.
  • Entusiastisk når det gjelder å skape en sømløs opplevelse for søkere og syklister.
  • Sterk i multitasking og tidsstyring, i stand til å jobbe selvstendig samtidig som du når mål.
  • Detaljorientert og selvmotivert, med en lidenskap for å levere gode resultater.

Hos foodora kan du:

  • Være en del av et lekent, dynamisk og tempofylt miljø hvor vi har det gøy sammen på jobb
  • Ha en stor læringskurve i et miljø uten grenser for ideer.
  • Være med på reisen med et av Norges raskest voksende selskaper, som også er en del av Delivery Hero, et av verdens største selskaper innen matlevering på nett.
  • Jobbe fra et stilfullt og moderne kontor i hjertet av Oslo (Alexander Kiellands plass).
  • Nyte godt av ansattfordeler som personforsikringer, SATS-medlemskap, subsidiert offentlig transport, tilgang til LinkedIn Learning, og mer.

 

Studier viser at kvinner og andre minoriteter er mindre tilbøyelige til å søke på en jobb med mindre de oppfyller alle kvalifikasjoner. Hvis du er interessert i rollen og oppfyller de fleste av kravene, oppfordrer vi deg til å søke

 

Interessert i denne spennende utfordringen?

Da foreslår vi at du sender oss din CV og søknad

 

Om foodora:

foodora er et av Norges første og største plattformselskaper, med over 200 administrativt ansatte og 3500 bud. Siden vår lansering i 2015 har vi vokst raskt og er nå et teknologidrevet selskap som leverer fra restauranter, butikker og vår egen dagligvarekjede til over 1 500 000 nordmenn i 30+ byer.


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