Service Delivery Manager I Banking Sektor

3 days ago

Oslo, Oslo County, Norway Tieto Full time
Service Delivery Manager I Banking Sektor - Tietoevry Tech Services (m/f/d)

Apply remote type Hybrid locations Norway, Fornebu Norway time type Full time posted on Posted 30+ Days Ago job requisition id R119397

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.

Er du lidenskapelig opptatt av leveransestyring og kundehåndtering, og ønsker å bli en del av et av de største teknologiselskapene i Norden? Da må du lese videre her

Vi søker en Service Delivery Manager som ønsker å bli en del av Tietoevry Tech Services.

Tietoevry Tech Services er en multisky plattformleverandør med et komplett utvalg av infrastrukturtjenester i stor skala. Vi er spesialisert på driftstjenester og transformasjon av applikasjoner, infrastruktur og skytjenester, og tilbyr et bredt spekter av teknologiske løsninger og tjenester som hjelper bedrifter med å optimalisere og forbedre sine digitale plattformer.

Vi opplever stor vekst og er på utkikk etter en dyktig medarbeider til å bli en viktig del av vårt team. Du vil spille en sentral rolle i veksten av en av våre største kunder på det norske markedet, samtidig som du bidrar til vår overordnede utvikling.

Som Service Delivery Manager hos Tietoevry Tech Services vil du:

  • Ha ansvaret for taktisk og operasjonell styring av tjenesteleveranser.
  • Være ansvarlig for kommersiell kontraktsstyring samt sikre oppfyllelse av kontrakter.
  • Fange opp kundens behov og omgjøre det til forslag og muligheter, spesielt når det gjelder tilleggssalg.
  • Sikre kontinuerlig forbedring av tjenestene.
  • Stå for økonomisk styring inkludert fakturering.
  • Representere tankelederskap innenfor tjenesteområdet.
  • Skalere leveransteamet og tildele nøkkelressurser.
  • Anvende leveransebudsjettet effektivt.
  • Iverksette proaktive tiltak for risikohåndtering og kontinuerlig tjenesteforbedring (CSI) på kontoen.
  • Håndtere eskaleringer i kundeleveranser.

Hvem vi ser etter:

  • Erfaring med utvikling og vedlikehold av kunderelasjoner.
  • God forståelse for kontraktshåndtering og kommersiell styring.
  • Erfaring med ledelse av sky-,applikasjons- og infrastrukturarbeid.
  • Dokumentert evne til å oppnå økonomiske styringsmål og andre ekstraordinære resultater.
  • Relevant erfaring på 3-5 år som SDM eller lignende roller innenfor Bank og Finans sektor.
  • Flytende i både norsk og engelsk.
  • Helst lokalisert i Oslo-regionen.
  • Du er strukturert og etterrettelig i ditt arbeid, og har evnen til å følge leveranseprognoser og planer.

Vi tilbyr:

Vi tilbyr deg faglig vekst, meningsfulle prosjekter, åpen kultur og en work-life balance Vi gir deg muligheten til å skape fremtiden i en voksende, hurtigutviklende og viktig sektor. Vi tror at vår organisasjonskultur er en viktig del av å gjøre deg vellykket. Vi tilbyr en fleksibel hybrid arbeidsmodell som en del av vår kultur og arbeidsmåte. Til slutt tror vi også på nysgjerrighet og læring som en livsstil, der du må avlære og lære på nytt hver dag ettersom nye muligheter oppstår.

Har vi inspirert deg?

Vi ser frem til å motta søknaden din Vennligst legg ved CV-en din eller LinkedIn-profilen din, og vi vil ta kontakt med deg. Intervjuer vil bli gjennomført fortløpende, så vi oppfordrer deg til å søke i dag. Hvis du har noen spørsmål angående denne rollen, kan du kontakte Kim Engvik på kim.engvik@tietoevry.com eller rekrutterer Jonathan Cohen på jonathan.cohen@tietoevry.com.

Håper å høre fra deg snart

Tietoevry ønsker ikke samtaler fra rekrutteringsbyråer.

Om Tietoevry:

Tietoevry skaper meningsfull teknologi som gjenoppfinner verden for det bedre. Vi er et ledende teknologiselskap med sterk nordisk arv og globale muligheter. Basert på våre kjerneverdier åpenhet, tillit og mangfold, samarbeider vi med våre kunder for å utvikle digitale fremtider der bedrifter, samfunn og menneskeheten trives. Våre 24 000 eksperter over hele verden spesialiserer seg på sky, data og programvare og betjener tusenvis av bedrifter og offentlige kunder i mer enn 90 land. Tietoevry's årlige omsetning er omtrent 3 milliarder euro, og selskapets aksjer er notert på NASDAQ-børsen i Helsingfors og Stockholm, samt på Oslo Børs.

Skape meningsfull teknologi for å gjenoppfinne verden for det bedre.

#LI-Hybrid

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

#J-18808-Ljbffr

  • IT Service Delivery Lead

    5 days ago

    Oslo, Oslo County, Norway Formula Recruitment Full time

    Formula Recruitment is seeking an IT Service Delivery Lead to oversee the delivery of critical projects and services. The ideal candidate will have extensive experience in technical operations, leadership, and people management.You will be responsible for ensuring that projects meet the required quality and timeframe standards, working closely with...

  • MAKIRA Delivery Manager

    2 days ago

    Oslo, Oslo County, Norway TN Norway Full time

    Are you an SAP FICO/MM expert ready to lead transformative implementations? Join us at NTT DATA Business Solutions in one of our Nordic offices to drive automation, optimize financial processes, and shape the future of MAKIRA solutions globallyYour RoleLead Full-Cycle MAKIRA Solution SAP FICO/MM Implementations: Manage projects across diverse industries,...

  • Senior Sales Manager for Investor Services Sales

    3 days ago

    Oslo, Oslo County, Norway Danske Bank Full time

    Oslo, Norway (Hybrid)Job DescriptionAre you motivated by commercial results working with complex products, building and maintaining long-term relations? This is an opportunity to put your sales and client-relation capabilities into a new setting working with Large Corporates and Institutional Clients.You will be joining the Nordic sales and advisory team of...

  • Project Manager _ Tietoevry Banking

    6 days ago

    Oslo, Oslo County, Norway TN Norway Full time

    Social network you want to login/join with:Project Manager - Tietoevry Banking, OsloClient: OU375 EVRY Card Services ASLocation: Oslo, NorwayJob Category: OtherJob Reference: 30db1a86979eJob Views: 83Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Are you passionate about agile project management and want to join one of the largest tech companies in...

  • Delivery Manager

    4 days ago

    Oslo, Oslo County, Norway 1 stilling Full time

    Axaz er et innovativt selskap i sterk vekst, spesialisert på datadrevne løsninger og digital transformasjon. Vi brenner for teknologi, samarbeid og verdiskaping – og nå ser vi etter en erfaren leder for utviklingsprosjekter som kan sikre kvalitet og effektivitet i våre leveranserVi søker deg som har erfaring med applikasjonsutvikling, enten med kode...

  • Corporate Banking Senior Analyst

    1 week ago

    Oslo, Oslo County, Norway Citigroup Inc. Full time

    The Corporate Banking Analyst/Senior Analyst is responsible for contributing to drive revenues by supporting the relationship management team servicing our clients and driving incremental revenue through our global Citi platform, while efficiently deploying the firm's capital and evaluating and managing risk.The role encompasses:Relationship support...

  • Service Delivery Excellence Manager

    7 days ago

    Oslo, Oslo County, Norway Appear AS Full time

    Senior Leadership OpportunityWe are seeking a seasoned leader to serve as the Global Head of Services Operations. The successful candidate will oversee customer services, customer success, and professional services worldwide, driving strategic vision and operational excellence.This role requires a proven ability to lead diverse, cross-functional teams in a...

  • Program Manager

    6 days ago

    Oslo, Oslo County, Norway TN Norway Full time

    About UsWe are Tietoevry Banking, a major player in the Nordic tech industry. Our Financial Crime Prevention (FCP) business unit is expanding rapidly and seeking a skilled Project Manager.Our team is passionate about agile project management and we're looking for someone who shares our vision.

  • Service Delivery Director

    6 days ago

    Oslo, Oslo County, Norway Appear Full time

    We're seeking an experienced professional to join our team as the Service Delivery Director. In this role, you'll be responsible for driving our customer service strategy worldwide, overseeing our global teams, and ensuring seamless collaboration and alignment with our business objectives.About the TeamOur team is passionate about delivering exceptional...

  • Agile Delivery Specialist

    4 hours ago

    Oslo, Oslo County, Norway TN Norway Full time

    TN Norway is looking for an experienced Agile Delivery Specialist to support our ServiceNow projects and ensure successful implementation and maintenance of the product.ResponsibilitiesProject Delivery: Collaborate with the program manager to lead the delivery of ServiceNow projects, ensuring alignment with concurrent initiatives across other project...

  • Delivery Manager – AI

    4 days ago

    Oslo, Oslo County, Norway Arundo Analytics, Inc. Full time

    OverviewWe are looking for a Delivery Manager to lead the scoping, development and implementation of AI and advanced analytics solutions for our customers. In this role, you will work closely with clients to identify opportunities, define requirements, and guide projects from ideation to execution and scaling.Key Responsibilities:Customer Collaboration –...

  • Delivery Manager

    4 days ago

    Oslo, Oslo County, Norway Axaz Full time

    Axaz er et innovativt selskap i sterk vekst, spesialisert på datadrevne løsninger og digital transformasjon. Vi brenner for teknologi, samarbeid og verdiskaping – og nå ser vi etter en erfaren leder for utviklingsprosjekter som kan sikre kvalitet og effektivitet i våre leveranserVi søker deg som har erfaring med applikasjonsutvikling, enten med kode...

  • Head of Service Delivery

    1 day ago

    Oslo, Oslo County, Norway Telenor Full time

    A Key Role in Telenor Cyberdefense">We are seeking a seasoned professional to fill the role of Head of Service Portfolio. This position offers a unique opportunity to make a significant impact on our company's success and contribute to shaping the future of cyber security in the Nordic region.">As a key member of our Management Team, you will be responsible...

  • Strategic Banking Expert

    6 days ago

    Oslo, Oslo County, Norway Citigroup Inc. Full time

    Citigroup Inc. is a leading global bank seeking a talented and driven Corporate Banking Senior Analyst to join our Norway-based team.About the TeamYou will be part of a dynamic and experienced team that provides comprehensive financial solutions to corporate clients across various industries. Key responsibilities include:Providing analytical support to the...

  • Corporate Banking Professional

    6 days ago

    Oslo, Oslo County, Norway Citigroup Inc. Full time

    Citigroup Inc., a global leader in the financial industry, is seeking a qualified and ambitious Corporate Banking Senior Analyst to join our Norway-based team.About the OpportunityThis role offers an exciting opportunity to work with a diverse range of clients and products, driving revenue growth and building strategic relationships within the corporate...

  • Operational Risk Management Specialist

    5 days ago

    Oslo, Oslo County, Norway DNB Bank ASA Norge Full time

    Risk Advisor Operational Risk & Governance - New technology & AIAt DNB Bank ASA Norge, we're looking for a skilled Risk Advisor Operational Risk & Governance to join our team. As a key player in the Norwegian economy, we're constantly adapting our operations and tailoring our services to meet the needs of our customers.This is an exciting opportunity for you...

  • Service Leadership Manager

    2 days ago

    Oslo, Oslo County, Norway SD Worx Norge Full time

    At SD Worx Norge, we are seeking a seasoned leader to join our team as Service Leadership Manager. In this pivotal role, you will oversee the activities of our Services team, ensuring alignment with business objectives.Key ResponsibilitiesDrive the Services team's performance, focusing on delivering exceptional customer experiences and achieving key business...

  • Global Financial Services Manager

    2 days ago

    Oslo, Oslo County, Norway Revolut Full time

    About Our MissionWe're on a mission to deliver a better way of banking and make it accessible to everyone. Since 2015, we've been working tirelessly to build a world where money is more transparent, controlled, and free. Our range of innovative products has helped us grow to over 50 million customers worldwide.Our operations team is at the heart of our...

  • Investment Banking Professional

    1 day ago

    Oslo, Oslo County, Norway PARETO SECURITIES AS Full time

    About UsPareto Securities is an innovative investment bank that delivers exceptional service and unparalleled market insights. With a strong presence in the Nordic region and a growing international footprint, we offer a wide range of services to our clients, including corporate finance, securities research, and wealth management.Our CultureWe foster a...

  • IT Service Management Professional

    2 days ago

    Oslo, Oslo County, Norway Darwin Recruitment GmbH Full time

    Job OverviewWe are a leading recruitment agency specializing in IT and technology roles, and we are currently seeking an experienced IT Service Management Professional to join our ServiceNow practice. As a key member of our team, you will be responsible for designing and implementing innovative solutions that drive business value for our clients. Your...