
Service Leadership Manager
2 days ago
At SD Worx Norge, we are seeking a seasoned leader to join our team as Service Leadership Manager. In this pivotal role, you will oversee the activities of our Services team, ensuring alignment with business objectives.
Key Responsibilities- Drive the Services team's performance, focusing on delivering exceptional customer experiences and achieving key business metrics.
- Collaborate closely with the management team to identify new market opportunities and enhance growth.
- Develop and execute a comprehensive business plan for the services team, setting ambitious goals and tracking progress.
- Take ownership of customer satisfaction by working with cross-functional stakeholders to ensure seamless service delivery.
- Contribute significantly to sales efforts, leveraging your expertise to drive revenue growth.
Qualifications:
- A minimum of 5 years leading teams and 5-10 years in consulting or a related field.
- A clear and inclusive leadership style, with excellent communication skills.
- Demonstrated success in managing change and driving organizational improvement.
- Strong analytical skills, with the ability to balance priorities in a fast-paced environment.
- A relevant academic degree and fluency in English (and Norwegian).
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