
Lead Customer Journey Strategist
2 days ago
Fortum Corporation is a leading Nordic energy company with a clear purpose: to power a world where people, businesses, and nature thrive together. Our mission is guided by ambitious environmental targets, making us one of the cleanest energy producers in Europe.
Career Opportunity
We are seeking a talented Lead Service Designer to join our Marketing Technology Solutions unit. In this role, you will lead the design vision and strategy across various projects, ensuring design and UX excellence.
About the Job
- Lead the design vision and strategy across various projects, ensuring design and UX excellence.
- Design and iterate on our digital customer journeys, to ensure a smooth and efficient customer experience across relevant touch points.
- Contribute to developing the service design domain within the Marketing Technology Solutions.
- Support initiatives across customer journeys in Fortum Consumer Solutions, to ensure a professional and coherent experience in line with brand guidelines.
- Drive innovation and creative excellence within the service design function.
- Establish and enforce service design standards, processes, and best practices.
- Manage stakeholder expectations and communicate design goals and processes effectively.
- Stay up-to-date with industry trends and emerging technologies in service design.
Key Qualifications
- Strong understanding of service design principles and methodologies.
- Proficiency in using tools for service design, such as journey mapping software.
- Strategic thinking and the ability to align service design with business goals.
- Bachelor's or Master's degree in Design or a related field.
- At least 5 years of design experience and a successful track record.
- Highly skilled in your own field and good knowledge of other design expertise areas.
- Experienced with agile and lean methodologies in a fast-paced environment.
- Committed to fostering a culture of continuous learning and professional growth within the design team.
-
Customer Experience Strategist
2 days ago
Oslo, Oslo County, Norway Fortum Full timeWe're seeking a Customer Experience Strategist to lead the design vision and strategy across various projects. As part of our Marketing Technology Solutions unit, you'll drive innovation and creative excellence within the service design function. You'll contribute to developing the service design domain within the Marketing Technology Solutions, supporting...
-
Senior Digital Experience Strategist
5 days ago
Oslo, Oslo County, Norway Fortum Full timeAt Fortum, we strive to create superior digital offerings and experiences for our customers. As a Senior Digital Experience Strategist, you will lead the design vision and strategy across various projects, ensuring design and UX excellence.We are looking for a talented and passionate professional to join our newly formed Marketing Technology Solutions unit....
-
Customer Journey Architect
5 days ago
Oslo, Oslo County, Norway Fortum Full timeKey ResponsibilitiesThis role requires:Pursuing and leading efforts to use data to enhance customer insights, segmentation, and digital development within personalization.Being an advocate of the digital customer web experience – especially purchase flow and overall digital journey.Creating and maintaining digital development roadmaps within digital...
-
Service Design Director
5 days ago
Oslo, Oslo County, Norway Fortum Full timeOur purpose at Fortum is to power a world where people, businesses, and nature thrive together. We believe that digital transformation is key to achieving this goal, and as a Service Design Director, you will play a crucial role in shaping our digital customer journey.You will lead the design vision and strategy across various projects, ensuring design and...
-
Senior Brand Strategist
7 days ago
Oslo, Oslo County, Norway Precis Digital Full timePrecis Digital is a media buying, analytics & marketing science, creative and technology agency helping great companies thrive in the digital landscape.We are seeking a Senior Brand Strategist - B2B to lead the development of innovative creative strategies that drive measurable success in performance channels for our clients in the B2B space.This role is...
-
Digital Marketing Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeTN Norway is a forward-thinking company dedicated to helping great businesses thrive in the digital landscape. We are seeking an exceptional Senior Creative Strategist - B2B to lead our development of innovative creative strategies that drive measurable success in performance channels for our clients in the B2B space.This role is pivotal in aligning creative...
-
Customer Journey Innovator
24 hours ago
Oslo, Oslo County, Norway Fortum Full timeAs a key member of our team, you will be responsible for developing and maintaining digital development roadmaps within digital personalization.Our goal is to create superior digital offerings and experiences for our customers through increased use of data.Key Responsibilities:Develop and maintain digital development roadmaps within digital...
-
Telecom Strategist
4 days ago
Oslo, Oslo County, Norway Telia Full timeJob OverviewWe are seeking a highly motivated and experienced Telecom Strategist to join our team as a Senior Project Manager in the Group Strategy unit. This role offers a unique opportunity to work directly with the Head of Group Strategy and be part of creating an even better Telia.As a Telecom Strategist, you will participate in planning and contributing...
-
Marketing Strategist
5 days ago
Oslo, Oslo County, Norway Puzzel Full timeWhat We're Looking ForWe are seeking a talented Marketing Strategist to join our team. As a Marketing Strategist, you will be responsible for developing and executing go-to-market strategies for Puzzel's products. This includes creating and fine-tuning product messaging, buyer personas, and sales tools.You will work closely with the Product Marketing...
-
Strategic Content Lead
7 days ago
Oslo, Oslo County, Norway Precis Digital Full timePrecis Digital is a group of friendly experts dedicated to helping businesses thrive in the digital landscape.We are seeking a Strategic Content Lead - B2B to lead the development of innovative creative strategies that drive measurable success in performance channels for our clients in the B2B space.This role involves creating compelling content strategies...
-
Chief Energy Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeJob OverviewWe are seeking a highly skilled professional to lead our power marketing efforts in the PJM market. As Chief Energy Strategist, you will be responsible for developing and implementing strategies that drive business growth and revenue. Your expertise in power trading, marketing, and origination will be instrumental in building strong customer...
-
Logistics Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full time**Job Description:**We are seeking an experienced Logistics Strategist to lead our logistics department and drive the development of our logistics strategy. The ideal candidate will have a strong passion for operational optimization, excellent analytical skills, and leadership experience.The successful candidate will take responsibility for both the...
-
Cybersecurity Product Strategist
7 days ago
Oslo, Oslo County, Norway Orange SA Full timeAbout the RoleAt Orange Cyberdefense, we are seeking a highly experienced and strategic Cybersecurity Product Strategist to join our Global Product Management division.This is an exciting opportunity for a seasoned professional to drive revenue growth and product innovation in the cybersecurity industry. As a key member of our team, you will be responsible...
-
Digital Experience Strategist
24 hours ago
Oslo, Oslo County, Norway Fortum Full timeAt Fortum, we create superior digital offerings and experiences for our customers. Our Digital Customer Offering (DCO) function brings together business and technology to drive innovation and customer satisfaction.We are building next-generation opportunities to enhance digital customer experience, digital marketing smartness, market-leading design, and user...
-
Digital Marketing Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeHelly Hansen is seeking a talented individual to develop its digital marketing capabilities.As the Digital Marketing Strategist, you will be responsible for developing and implementing a comprehensive digital marketing strategy that aligns with the company's overall business objectives. With a focus on key markets across North America and Europe, your goal...
-
Personalization Lead
5 days ago
Oslo, Oslo County, Norway Fortum Full timeJob SummaryWe are seeking a highly skilled Digital Manager, Personalization to join our team at Fortum.This role is responsible for leading efforts to use data to enhance customer insights, segmentation, and digital development within personalization.The successful candidate will be an advocate of the digital customer web experience – especially purchase...
-
Business Growth Strategist
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeUnlock Business Potential and Drive GrowthAt TN Norway, we are passionate about process improvement, automation, and business growth. We are seeking a highly skilled Business Growth Strategist to lead key initiatives that drive business growth and improve operational efficiency.As a member of our Management Team, you will collaborate with stakeholders,...
-
Technical Sales Strategist
23 hours ago
Oslo, Oslo County, Norway Salesforce, Inc. Full timeDrive Revenue Growth with AI-Powered SolutionsSalesforce, Inc. is seeking a highly skilled Technical Sales Strategist to join our team as an Account Executive. In this role, you will play a pivotal part in driving revenue growth and fostering enduring client relationships by leveraging innovative AI-driven solutions.The Salesforce Agentforce platform...
-
Sustainable Transportation Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeAs a seasoned professional, you're likely no stranger to the challenges and opportunities in the transportation sector. Now, we invite you to take on the role of Sustainable Transportation Strategist and join our team as our new Global Director Sector Rail.Your primary responsibility will be to lead and manage Ramboll's group-wide rail sector...
-
Change Management Strategist
7 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for a highly motivated and experienced Change Management Strategist to join our team at TN Norway. As our new Operational Excellence Manager, you will lead our operational excellence and change management activities in Energy Systems Region Northern Europe.About the RoleThis newly established role requires close collaboration with the Global...