Retail Business Leader

5 days ago


Oslo, Oslo County, Norway PRADA Full time
Role Overview

The Assistant Store Manager plays a critical role in driving sales growth and improving customer satisfaction. This role requires strong leadership and communication skills, as well as a deep understanding of luxury and product.

Key Responsibilities:

  • Support the Store Manager in defining business strategies to drive sales growth and improve customer satisfaction;
  • Coach sales teams to develop concrete action plans and exceed their KPI targets, including cross-selling and upselling among product categories;
  • Foster a client-centric mindset by developing and maintaining solid customer relationships and enforcing meaningful after-sales experiences;
  • Proactively suggest opportunities to gain new customers and increase the repurchase rate;
  • Define targeted clienteling actions to strengthen customer loyalty;
  • Work with the Store Manager to provide feedback and suggestions to the Visual Merchandising and Retail Merchandising departments;

Requirements:

  • Solid knowledge of luxury and product;
  • Very good communication and interpersonal skills;
  • Very good knowledge of the English language.


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