
Maritime Sales Engineer
12 hours ago
As a Service Sales Engineer, you play a pivotal role in enhancing the inside sales process to ensure precise handling of customer inquiries.
The scope of your work is international, and your primary work location will be in our office in Norway.
You'll be part of a dedicated team consisting of account managers, service coordinators, service engineers, planners, and technical managers.
Your primary objective will be to ensure customer satisfaction and foster repeat business through seamless coordination and exceptional service delivery.
Responsibilities:
- Ensures the preparation and technical elaboration of tickets, based on our request for quote process.
- Sends quotations and answers all customer enquiries on service, survey, commissioning, and installation professionally and timely.
- Works within sales authorization and precisely defined pricing guidelines.
- Calculates cost price of orders based on customer requirements and wishes.
- Ensures that all relevant information is up to date, correct and complete in our systems (Zendesk/Navision).
- Ensures all documentation and information in Zendesk is complete for handover to other departments.
Requirements:
This characterizes you:
- Custoemr oriented.
- Accurate.
- Able to think with a commercial mindset.
- A team player.
This is what we ask of you:
- (at least) 3 years of experience in a similar job.
- (at least) a secondary vocational graduate.
- Fluent in Norwegian and English, both verbal and written.
What can you expect of us?
When you join our company as a Service Sales Engineer, you can expect:
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Engaging and inclusive work environment.
- Chance to work with cutting-edge maritime technology.
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