Customer Success Account Manager: Internship Opportunities
4 weeks ago
About the Opportunity
At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in building and executing shared plans with customers, managing customer executive relationships, and enabling customers to use their benefits effectively.
Key Responsibilities
- Leverage your technical knowledge to identify opportunities and address customer concerns, working closely with internal teams to deliver high-quality solutions.
- Develop foundational relationships with key customer stakeholders, including IT Directors, CTOs, and CIOs, to drive strategic alignment and support contract utilization.
- Capture and communicate customer insights to sellers, identifying revenue opportunities and driving support growth.
- Collaborate with the Account Team to develop a deep understanding of customer business and technical objectives, ensuring seamless coordination and issue resolution.
Requirements
- Pursuing a bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business, or a related field, with at least one semester/quarter remaining after internship.
- Fluency in one of the Scandinavian languages.
- 60% working onsite in the office.
- Legally authorized to work in Norway.
Preferred Qualifications
- Passion for technology and customer obsession.
- Strong stakeholder and relationship management skills.
- Excellent verbal and written communication, analytical, and presentation skills.
- Technical Certification in Cloud technology (e.g., Azure) preferred but not required.
About Microsoft
We're a company of learn-it-alls, embracing a growth mindset and inspiring excellence. Our culture is centered around respect, integrity, and accountability, fostering a diverse community where everyone can thrive. As a Customer Success Account Manager, you'll be empowered to build community, explore your passions, and achieve your goals, working on real-world projects with teams across the world.
Benefits and Perks
At Microsoft, you'll enjoy industry-leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager is a key role within Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The successful candidate will enable customers to use their...
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager is a key role at Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will have a passion for technology and...
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager plays a crucial part in building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The goal is to enable customers to use their benefits effectively.Key...
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