Customer Success Director

4 days ago


Oslo, Oslo County, Norway SD Worx Norge Full time

We are seeking a highly skilled Customer Success Director to lead our Services team at SD Worx Norge. As a key member of our team, you will be responsible for leading a dynamic group of professionals focused on delivering exceptional customer experiences.

About the Role

Your primary objective will be to drive business growth through strategic planning and execution. You will also be responsible for developing and executing the business plan for the services team, including setting and achieving goals. Key Responsibilities include:

  • Drive business growth through strategic planning and execution.
  • Develop and execute the business plan for the services team, including setting and achieving goals.
  • Take ownership of customer satisfaction by collaborating with Implementation, Support, and commercial stakeholders to ensure service excellence.
  • Actively contribute to sales efforts, working closely with other functions.

We are looking for a skilled leader with a proven track record in consulting and team management. Required qualifications include:

  • A minimum of 5 years leading teams and 5-10 years in consulting.
  • A clear and inclusive leadership style, with the ability to engage and communicate effectively with internal and external stakeholders.
  • Demonstrated success in managing change and driving organizational improvement.
  • Skilled at balancing priorities in a fast-paced, dynamic environment.
  • A relevant academic degree.
  • Fluent in Norwegian and English, with strong verbal and written communication skills.

About SD Worx Norge

SD Worx Norge is a leading European provider of Payroll & HR services with global reach. Our goal is to bring people solutions to life, so companies can turn Human Resources into a source of value for the business and the people in it. We offer a range of people solutions spanning the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.



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