After Sales Operations Coordinator

20 hours ago


Oslo, Oslo County, Norway XPENG & Volkswagen Group Full time
Job Description

The role of Aftersales Operation involves providing exceptional support to customers, ensuring timely and effective resolution of their inquiries and service issues. The ideal candidate will have 2+ years of experience in aftersales support or a similar role, preferably in the automotive industry.

  • Coordinate and manage car rental requests, ensuring timely handling and compliance with company policies.
  • Maintain open communication with customer service and partners to ensure seamless issue resolution.
  • Collaborate with service personnel on training programs for aftersales operations.
Required Skills

To succeed in this role, you will need:

  • Proficiency in CRM systems and Microsoft Office Suite.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing needs.
Benefits

This position offers a competitive salary and benefits package, including opportunities for professional growth and development.



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