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Data Center Operations Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Data Center Operations Specialist to join our team at TN Norway. As a key member of our Data Center Operations team, you will be responsible for staging, setting up, and deploying hardware in our data centers.
Your primary focus will be on performing diagnostics and troubleshooting following standard procedures, quickly identifying the cause(s) of issues, and replacing faulty components with minimal customer and business disruption.
You will also be responsible for decommissioning hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Responsibilities- Perform diagnostics and troubleshooting following standard procedures, quickly identifying the cause(s) of issues, and replacing faulty components with minimal customer and business disruption.
- Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
- Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
