
Service Quality Manager
10 hours ago
nShift, a leading provider of cloud delivery management solutions, is seeking a Service Quality Manager to spearhead efforts in driving customer service excellence. This role involves collaborating with a robust Customer Service team to improve the quality of their output through discoveries and planned actions.
About the RoleThe successful candidate will be an experienced manager or consultant accustomed to working with quality frameworks and structured initiatives for improvement. They will have a passion for 'making things better' and know how to articulate and measure it along the way.
Key Responsibilities- Develop and own a framework for quality and excellence within Customer Service.
- Document communication standards and plan for continuous improvements.
- Oversee and report on quality trends within customer communication and uncover areas for improvement.
- Identify needs for training and coaching within the ranks of customer service.
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Customer Support and Quality Manager
7 days ago
Oslo, Oslo County, Norway Eaton Full timeEaton provides a platform for individuals to grow and develop their skills while contributing to a dynamic and supportive team. As a Quality & Return Manager, you will play a crucial role in shaping the company's success by managing the customer product return process and quality system.About the Role:This position requires a highly organized and...
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Return and Quality Management Professional
7 days ago
Oslo, Oslo County, Norway Eaton Full timeEaton seeks a dedicated and results-driven Quality & Return Manager to join our team in Norway. In this role, you will be responsible for managing the customer product return process and quality system, ensuring that all impacted goods are processed, reported, and sent to the relevant Eaton sites for further investigation within the EU.About This...
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Quality Risk Manager
7 days ago
Oslo, Oslo County, Norway Head Energy Full timeJob Description:Deliver projects according to specification and regulatory requirements by planning and executing quality management activities.Identify and mitigate quality risks that may threaten project cost and schedule through proactive measures.Foster a collaborative approach with Alliances and Contractors to meet required quality standards.Eliminate...
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Quality Management Specialist
3 days ago
Oslo, Oslo County, Norway Mondelēz International Full timeWe value our talented employees at Mondelēz International and strive to help them grow professionally before recruiting new staff.This role offers an exciting opportunity for a motivated individual to join our team as a Quality Management Specialist. Your primary responsibility will be to support the site quality management system, including internal...
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Quality Management Specialist
4 days ago
Oslo, Oslo County, Norway Mondelez International Full timeJob OverviewMondelēz International is seeking a Quality Management Specialist to support the site quality system and lead the plan-do-check-act (PDCA) process of the site quality management system.The ideal candidate will have relevant experience in a laboratory setting and excellent communication skills. They will be responsible for coordinating the eQCMS...
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Software Quality Assurance Manager
4 days ago
Oslo, Oslo County, Norway Cognite Full timeAbout CogniteCognite is a global leader in industrial digitalization, leveraging data to drive business transformation through its cutting-edge CDF platform. Recognized as the 2022 Technology Innovation Leader for Global Digital Industrial Platforms and the 2024 Microsoft Energy and Resources Partner of the Year, we empower our customers to unlock new...
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Customer Service Management Specialist
3 days ago
Oslo, Oslo County, Norway Darwin Recruitment GmbH Full timeDarwin Recruitment GmbH is seeking an accomplished ServiceNow CSM Solution Consultant to join our team. As a leading ServiceNow Full Lifecycle Partner, we're committed to delivering innovative Customer Service Management solutions that meet the evolving needs of our customers.About the Position:This is an exciting opportunity to work with a talented team of...
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Quality Assurance and Return Expert
7 days ago
Oslo, Oslo County, Norway Eaton Full timeEaton values its employees and strives to create a positive and inclusive work environment. As a Quality & Return Manager, you will contribute to this mission by managing the customer product return process and quality system.About This Opportunity:We are seeking a highly motivated and detail-oriented individual to join our team in Norway. This role will...
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Product Quality and Returns Specialist
7 days ago
Oslo, Oslo County, Norway Eaton Full timeEaton offers a dynamic, supportive, and inclusive environment that fosters growth and innovation. As a Quality & Return Manager, you will be at the forefront of creating solutions that help businesses and communities manage their power more efficiently and sustainably.Job Description:This role involves being part of Eaton's Norway office as a valued member...
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Automotive Service Manager
5 days ago
Oslo, Oslo County, Norway roadsurfer Full timeAbout Your RoleAs a skilled vehicle professional, you will focus on upgrading our fleet's quality while providing world-class support to our valued clients.Key Areas of ResponsibilityStrategic management of multiple operating locations within your territory.Technical inspection and repair services to meet our rigorous quality benchmarks.Training junior staff...
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Global Business Services Procurement Manager
5 days ago
Oslo, Oslo County, Norway Norsk Hydro Full timeJob Title: Category Manager - IndirectLocation: Oslo, NorwayAbout Norsk HydroNorsk Hydro is a leading provider of IT, financial and HR business services to all business areas within the company. We are committed to delivering high-quality services and building strong relationships with our customers. Our team is made up of experienced professionals who are...
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Game Quality Assurance Manager
9 hours ago
Oslo, Oslo County, Norway TN Norway Full timeWe are seeking a dedicated Quality Assurance Lead to join our talented team of software engineers at TN Norway. As a key player in ensuring the quality of our hybrid games development platform, you will focus on proactive testing and implementing automated solutions.About Your Role:You will define test strategies based on software development plans and...
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Customer Service Process Owner
10 hours ago
Oslo, Oslo County, Norway TN Norway Full timenShift is seeking a Customer Service Process Owner to drive customer service excellence across the organization. As the Quality Manager in Customer Service, you will lead efforts to improve the quality of output from our team.About YouYou should be an experienced manager or consultant with a proven track record of improving quality and implementing...
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Recording Talent for Norwegian Managed Services
10 hours ago
Oslo, Oslo County, Norway TN Norway Full timeProject OverviewWe are seeking a highly skilled Norwegian language specialist to provide voice and/or video recordings for various projects.As part of our talent bench, you will be pre-vetted and onboarded to our network, allowing us to engage you quickly when relevant projects become available.This is an excellent opportunity to work on multiple managed...
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Quality and Risk Management Professional
6 days ago
Oslo, Oslo County, Norway Nexans USA Inc Full timeAbout Our TeamWe are a dynamic team of professionals who share a passion for delivering high-quality results while ensuring the safety and well-being of our employees, customers, and the environment.As a Project QHSER Manager, you will play a critical role in supporting our team's efforts to achieve these goals.Key Responsibilities:The successful candidate...
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Quality Development Manager
2 weeks ago
Oslo, Oslo County, Norway ECIT Employ AS Full timePå vegne av ECIT Norian AS søker vi en forretningsorientert Quality Development Manager (QDM) til nyopprettet stilling. ECIT Norian har hovedfokus på å levere regnskap- og lønnstjenester til både små og store virksomheter gjennom en internasjonal leveransemodell kombinert med stor grad av automatisering gjennom interne systemkonsulenter eller RPA...
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Quality Assurance Specialist
10 hours ago
Oslo, Oslo County, Norway TN Norway Full timenShift's Quality Assurance Specialist will play a crucial role in driving customer service excellence across the organization. The successful candidate will work closely with our Customer Service team to identify areas for improvement and develop plans to address them.About the TeamWe have a robust Customer Service team of approximately 80 professionals who...
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Service Sales Account Manager
1 week ago
Oslo, Oslo County, Norway Johnson Controls Full timeAt Johnson Controls in Oslo, Norway, we have an exciting opportunity for you to join our Building Automation Systems (BAS) division as our new Service Sales Account Manager At Johnson Controls, we specialize in the sale, design, and delivery of tailored Building Automation Systems for industrial applications, commercial buildings, and energy centres across...
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Quality Assurance Expert
7 days ago
Oslo, Oslo County, Norway Head Energy Full timeJoin Our Team:Head Energy seeks a skilled Quality & Risk professional to join our team. As a member of our team, you will have access to exciting project opportunities and a supportive work environment.The ideal candidate should possess:Experience in quality management and risk assessment.Strong communication and collaboration skills.A proven track record of...
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Diplomatic Services Manager
2 days ago
Oslo, Oslo County, Norway The British Embassy Oslo, Consular team Full timeThe British Embassy Oslo, Consular team is seeking a highly skilled and dedicated individual to join our team as a Pro Consul.About the RoleThis exciting opportunity involves providing exceptional customer service to British nationals residing in and visiting Norway. The successful candidate will be responsible for delivering high-quality consular...