Customer Service Management Specialist

Orion Group Job DescriptionWe are seeking a highly skilled and organized Customer Support Specialist to join our team. In this role, you will work closely with key client customers in Norway, primarily in the energy markets.The customer support department plays a crucial role in building strong relationships with clients by selling, planning, and executing...

We are seeking a highly skilled customer service specialist to join our team in Oslo. As a customer support agent, you will be responsible for handling incoming calls and chats from customers across the globe.Primary Responsibilities:Handle incoming calls from customers with various requestsProvide solutions to customer complaints and issuesWork in a dynamic...

Job Title: Technical Services SpecialistThis position is responsible for ensuring that Keyloop customers have their software configured correctly and on time.Key Responsibilities:Install and configure software solutions for customers.Collaborate with the sales team to understand customer requirements.Provide training to customers on how to use the configured...

Lenovo is seeking an experienced Proposal Management Specialist to join our Nordic region. As a key member of our pre-sales team, you will be responsible for managing and coordinating bids for our products and services across the Nordic countries. This role involves working closely with sales, technical, and product teams to develop winning proposals that...

About Homerun B.V.We're seeking a seasoned leader to spearhead our customer service strategy and execution. As the Head of Customer Service, you'll oversee the development and implementation of world-class customer service standards that meet the needs of our end consumers.Key Responsibilities:Mentor and develop a high-performing team of customer service...

At IKM Gruppen AS, we're seeking a highly skilled and business-oriented professional to join our dynamic Finance team as a Financial Management Specialist.Key Responsibilities:Provide technical and commercial support to existing customers in the luxury lifestyle and travel industry.Continuously develop sales regions by acquiring new customers and fostering...

About Homerun B.V.We are a dynamic organization seeking an experienced leader to oversee our customer service department and drive excellence in delivering world-class support to our end consumers. The ideal candidate will have a strong background in building and managing customer service teams for direct-to-consumer businesses or e-commerce retailers, with...

The Customer Success and Services Executive will be responsible for overseeing customer services, customer success, and professional services worldwide. This individual will set the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service...

Role DescriptionWe are searching for a Retail Service Specialist to join our Store Team in Oslo. As a Sales Advisor at H&M, you will play a key role in creating an outstanding customer experience.Main Responsibilities:Welcome and guide customers through the store, supporting them in finding what they need while showcasing our products.Showcase fashion...

Key QualificationsTo succeed in this role, you will need:Strong experience with ServiceNow, particularly Customer Service Management (CSM).Relevant certifications, such as Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Application Specialist – Employee Service Center (CAS-ESC), and Certified Application Specialist...

The role of the Global Head of Customer Services and Operations is to oversee customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives.In a matrix structure, regional service teams adapt...

Responsibilities:Prepare quotations: Obtain prices and solutions from subcontractors for small and large projects.Plan and coordinate service assignments: Schedule activities and ensure timely delivery.Order processing and invoicing: Manage customer orders and payments.Identify customer needs and service opportunities: Collaborate with the service engineers...

Job DescriptionThe Global Contracting, Invoicing & Quotation Management department is responsible for the administration of global service contracts for ships classified within DNV. This involves tasks such as customer support, administering customer data, and invoicing customers.We are seeking a highly organized and self-driven individual to join our team...

ResponsibilitiesAs Head of Customer Success, you will be responsible for leading and scaling our customer success team in the Nordics & Baltics region. Your primary objective will be to develop and execute strategies that enhance customer engagement, optimize operational processes, and ensure customers achieve maximum value from our products and services.You...

About the RoleWe are looking for a Senior Aftersales Support Specialist to join our team. In this role, you will be responsible for coordinating and managing car rental requests, ensuring timely handling and compliance with company policies. You will also monitor customer feedback and service trends to drive enhancements in aftersales operations.The...

As a key member of our team, you will be responsible for developing and maintaining digital development roadmaps within digital personalization.Our goal is to create superior digital offerings and experiences for our customers through increased use of data.Key Responsibilities:Develop and maintain digital development roadmaps within digital...

At aim'n, we're committed to empowering women worldwide to live an active lifestyle. As a sales assistant at our concept store in Oslo, you'll play a vital role in delivering exceptional customer experiences that inspire and motivate our customers.Key Responsibilities:Engage with customers, providing personalized assistance and product recommendations that...

Job DescriptionWe are seeking an experienced CRM solution architect to join our team and lead the implementation of a customer service solution for a global business. As a key member of our team, you will be responsible for designing and implementing a best-in-class CS solution that meets the client's business objectives.Key SkillsStrong understanding of...

We are seeking a Customer Experience Specialist to join our team at myGwork. As a LGBTQ+ business community, we prioritize inclusivity and diversity in everything we do.About the RoleThis 6 month contract position is based in Oslo and requires a flexible schedule including evenings, weekends, and holidays.Responsibilities:Deliver exceptional customer...

About YouWe are seeking individuals who share our passion for fashion and customer service. The ideal candidate will possess:Experience in customer-facing roles, preferably within the fashion or retail industry.A keen eye for detail and a focus on maintaining high standards.Excellent communication and interpersonal skills, with the ability to build rapport...