Customer Success Account Manager: Internship Opportunities
2 weeks ago
Overview
At Microsoft, we're committed to empowering every person and organization to achieve more. As a Customer Success Account Manager, you'll play a critical role in building and executing shared plans with customers, managing customer executive relationships, and enabling customers to use their benefits effectively.
About the Role
The Customer Success Account Manager is responsible for building and executing shared plans with customers, managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. This role requires strong stakeholder and relationship management skills, as well as excellent verbal and written communication, analytical, and presentation skills.
Qualifications
To be successful in this role, you'll need to have a strong understanding of customer engagement, partnership development, and sales strategies. You'll also need to have a passion for technology and customer obsession, as well as excellent communication and collaboration skills.
Responsibilities
As a Customer Success Account Manager, you'll be responsible for learning customer engagement roles, developing foundational relationships with key customer stakeholders, and engaging in conversations with customers to present strategic alignment between customer objectives and support contracts. You'll also be responsible for capturing, communicating, and bringing forward recommendations from customer insights to sellers in identifying and producing support revenue opportunities.
Benefits
As a Microsoft employee, you'll have access to a range of benefits, including industry-leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, and opportunities to network and connect.
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager plays a crucial part in building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will enable customers to use their benefits effectively and...
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Oslo, Oslo County, Norway Microsoft Full timeAbout the RoleThe Customer Success Account Manager is a key role at Microsoft, responsible for building and executing shared plans with customers. This involves managing customer executive relationships through business reviews, strategic escalations, and administration of customer contracts. The ideal candidate will have a passion for technology and...
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